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4.0 out of 5

"Scenic location on river. Property needs attention every which way. " More

By a verified traveller on Tue 23 Jun 2020

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Hotel Description

3-star golf hotel near Thompson Rivers University

Heart of Kamloops

With a stay at this Kamloops City Centre hotel, you'll be within half a mile (1 km) of Exhibition Park and 2 miles (3 km) of Pioneer Park. Sagebrush Theatre and Lake City Casino Kamloops are also within 2 miles (3 km).

Indoor pool, terrace

This hotel features an indoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 58 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards. Weekly housekeeping is available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$84* Per night/room 20 Jun. - 21 Jun.

Room, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 3 Queen beds

Bed Count 3 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Riverland Inn & Suites ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riverland Inn & Suites

Everyone (2) Couples (1) Family (5)
5 out of 5

Posted by on 10 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by Guest Services

Greetings Dear Guest, We thank you for staying with us and leaving your valuable feedback. We truly appreciate it.

3 out of 5
Scenic location on river. Property needs attention every which way.

Posted by , from Vancouver, BC on 23 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Guest Services

Greetings Dear Guest, we thank you for staying with us and leaving your valuable feedback. We truly appreciate and will work on the areas addressed by you.

4 out of 5
They could replace the mattress with a pillowtop/memoryfoam or maybe just replace it . We like a firm bed but this was like sleeping on a piece of plywood. Will stay there again on our return to Alberta, however will specify room on the back where you get a lovely view of the river.

Posted by on 13 Jun. 2020

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Comment from Hotel Management

13 Jun. 2020 by Guest Services

Greetings Dear Guest, We thank you for staying with us and value your feedback about the property. We will surely look into the areas highlighted by you. We look forward to hosting you again.

4 out of 5
I liked the fact that it backed onto the river. The room was very clean. The breakfast was pretty good as well.

Posted by on 13 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Guest Services

Thank you and we are glad to hear that you enjoyed your stay and we loom forward to seeing you again on your next trip to Kamloops

4 out of 5
Every time we went to the office no one was there. When we pressed the call button it too at least 10 minutes for someone to show up.

Posted by on 23 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Guest Services

Greetings, Thank you for staying with us and leaving your valuable feedback. We apologize for the inconvenience faced by you during your stay with us and we hope that didn't spoil the rest of the experience.

4 out of 5
Great Location and relaxing. Rooms were a bit small, but nice. Great value

Posted by on 11 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Front Desk Manager

Thank you for taking time and leaving a wonderful review about your experience. We hope to have you visit us soon again.

4 out of 5
Property was cleam and on the river maybe getting dated

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Guest Services

thank you

About the Riverland Inn & Suites

Location 1530 River St, Kamloops, BC V2C 1Y9

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Riverland Inn & Suites offers its guests an indoor pool and a spa tub. A terrace, barbecue grills, and a garden are also featured at the business-friendly Riverland Inn & Suites. Free self parking is available. Smoking is allowed in designated areas at this 3-star Kamloops hotel.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kamloops, BC (YKA) (13.5 km / 8.4 mi)
  • Train station: Kamloops Station (2.9 km / 1.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Riverland Inn & Suites offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Long-term renters welcome
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverland Inn
  • Riverland Inn Kamloops
  • Riverland Kamloops
  • Riverland Hotel Kamloops
  • Riverland Inn And Suites
  • Riverland Inn & Suites Hotel
  • Riverland Inn & Suites Kamloops
  • Riverland Inn & Suites Hotel Kamloops

You should know

  • Pool access available from 9:00 AM to 9:30 PM.
  • Up to 2 children 16 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.