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4.0 out of 5

"It was very clean and quiet. The staff was very friendly and helpful " More

By a verified traveller on Sat 03 Apr 2021

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Hotel Description

Eco-friendly hotel near Thompson Rivers University

City center stay

You'll find Aberdeen Mall and Tournament Capital Centre within 2 miles (3 km) of this hotel. Thompson Rivers University and Sunmore Ginseng Factory are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A terrace, dry cleaning, and free newspapers are also on offer.

Comfy beds, cable TV

The 81 guestrooms feature comforts like pillowtop beds and pillow menus, while refrigerators and microwaves offer the conveniences of home. TVs come with cable channels, and other amenities include coffee/tea makers and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$180* Per night/room 24 Aug. - 25 Aug.

Room, 2 Queen Beds, Accessible, Non Smoking (Wheelchair)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Feature)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Kamloops, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Kamloops, an IHG Hotel

Couples (1) Family (4)
2 out of 5
I didn’t like that I booked a room for 5 people. 3 adults (one of our kids is 18) and two children (14 & 17) and despite being allowed to book a room with 2 queen beds they refused to give us a cot for the 5th person when we arrived. The room was also very cramped. If it had not been for my sister staying in another room in this hotel (who was allowed a cot in her room) I’m not sure where our fifth person would have slept if not on the floor. If you cannot have a cot (for a family of 5) in a room with 2 queen beds, DON’T OFFER IT ON THE WEBSITE. There were also only 2 towels in our bathroom (again for a family of five) so we had to ask for more. Frustrating when they know who is coming, how many there are in a room but don’t tell you that you can’t have a cot and don’t have enough towels for each guest.

Posted by on 24 Jul. 2021

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5 out of 5
It was very clean and quiet. The staff was very friendly and helpful

Posted by on 3 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Narender Gurram Guest Services Manager

Dear Guest Thank you for taking a moment to share your experience. We are happy to hear you found the Holiday Inn Express Kamloops staff friendly and helpful during your stay. We look forward to welcoming you back to our hotel in the future! Thanks

3 out of 5
Staff very pleasant...….facility is not up to standards that I expected.

Posted by on 11 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by Narender Gurram

Dear Guest We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We look forward to welcoming you back to our hotel in the future! Thanks

5 out of 5
Outstanding value. Very clean. Comfortable beds. Complementary hot breakfast.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

3 Aug. 2019 by Jason - Guest Services Manager

Thank you for your positive feedback

4 out of 5

Good value for money

Pros: Free breakfast, Free Internet
This hotel is very inviting from the moment you arrive. Staff were friendly, check-in was quick, and the room was clean. We usually stay at the Hampton Inn in Kamloops, and while I can't say that the rooms were nicer at the Holdiay Inn Express, or that things were more luxurious, the difference of $40 in the booking seemed well saved. It is not a 5 star hotel, but it meets basic needs, the breakfast is great, complete with pancake making machine, and the around the clock coffee available in the eating area for free is a very nice touch (there is also a coffee maker in the room). Overall, I would stay there again and save a few dollars in the process. If you're looking for 5 star finishings, however, you will be dissapointed, so keep that in mind. Another review complained about the wireless internet. I had no problem with it, but perhaps we weren't there at a peak time. Same with the hot water comment...we had no problems with hot water but then again it wasn't at peak season. We did have some heavy footsteps above our room that were audible to us once morning hit, so perhaps that could be an issue if a party group was staying there in the future. One last note, the breakfast staff was incredibly helpful and friendly....they represent their company very well.

Posted by on 29 Mar. 2013

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5 out of 5

wonderfull

Only stayed one night, but liked this hotel very much. Especially the bed sheets and the towels were great, cosy, better than home! Breakfast included, that was nice. Room perfectly clear, would choose again, always!

Posted by on 20 Sep. 2007

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4 out of 5

weekend visit

came to Kamloops to take our daughter home from TRU. The central location was great. Can walk to nice park or shopping or restaurants. Nice rooms and good breakfast. Good value. One negative was noisy heater in our room.

Posted by on 23 Apr. 2007

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4 out of 5

weekend visit

came to Kamloops to take our daughter home from TRU. The central location was great. Can walk to nice park or shopping or restaurants. Nice rooms and good breakfast. Good value. One negative was noisy heater in our room.

Posted by on 23 Apr. 2007

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About the Holiday Inn Express Kamloops, an IHG Hotel

Location 1550 Versatile Dr, Kamloops, BC V1S1X4

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Holiday Inn Express Kamloops, an IHG Hotel. Self parking is free. This Kamloops hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kamloops, BC (YKA) (22.2 km / 13.8 mi)
  • Train station: Kamloops Station (9.5 km / 5.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Kamloops, an IHG Hotel offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Kamloops
  • Holiday Inn Express Kamloops
  • Kamloops Holiday Inn Express
  • Holiday Inn Express - Kamloops Hotel Kamloops
  • Holiday Inn Kamloops
  • Holiday Inn Express Kamloops Hotel
  • Express Kamloops, An Ihg
  • Holiday Inn Express Kamloops
  • Holiday Inn Express Kamloops, an IHG Hotel Hotel
  • Holiday Inn Express Kamloops, an IHG Hotel Kamloops
  • Holiday Inn Express Kamloops, an IHG Hotel Hotel Kamloops

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.