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4.2 out of 5

"It's an older hotel but it is right in the heart of Kona. If you are a resort type --and I can be---you may not like it. If you want to feel like you ... " More

By a verified traveller on Wed 05 Oct 2022

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Hotel Description

3.5-star beach hotel near Mauna Kea Summit

Oceanside stay

You'll find Hulihee Palace and Mauna Kea Summit within 2 miles (3 km) of this hotel. Also, Magic Sands Beach is within 3 miles (5 km) and Kahalu'u Beach Park is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Relax with a drink at one of the 2 bars/lounges and enjoy the gym.

Lagoon Tower Renovation Rate Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $287* Per night/room 5 Dec. - 6 Dec.

Room, Oceanfront (Lagoon Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lagoon Tower Renovation Rate Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Standard)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Kona Resort ratings based on 58 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Kona Resort

Everyone (23) Couples (15) Family (17)
5 out of 5
It's an older hotel but it is right in the heart of Kona. If you are a resort type --and I can be---you may not like it. If you want to feel like you are in Hawaii it's a great place to be

Posted by , from Fullerton on 5 Oct. 2022

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Comment from Hotel Management

6 Oct. 2022 by Dale

We are delighted that you enjoyed it and we hope to welcome you back again in the future!

5 out of 5
Definitely needed updating, but overall clean and the accessibility to shops and restaurants was fantastic!

Posted by , from BURLINGTON on 16 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Jeanna

Aloha! We are delighted to see that you enjoyed your stay with us. We hope that you had a beautiful time and will keep us in mind on your next trip to Hawaii.

3 out of 5
The rooms were old and dated. Check in was poor and they didn't honor our reservation for a king room until after we complained about the double room we were given behind the elevator. They did switch our room to a king, which meant they had one available, just chose not to accommodate us at check in . Not a great start to our trip. The highlights were the location right on the water, amazing view and the tiki bar.

Posted by on 11 Sep. 2022

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Comment from Hotel Management

12 Sep. 2022 by Dale

Thank you for your recent feedback concerning your stay at the Royal Kona Resort. We are extremely sorry to hear about your negative experience. We will be forwarding your review to our team to resolve the concerns you have listed so we can improve our service.

3 out of 5
Property is outdated and mattress is way too hard :(. Hotel staff were very nice.

Posted by on 10 Sep. 2022

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Comment from Hotel Management

12 Sep. 2022 by Dale

Mahalo! We appreciate your valuable feedback. We will be reviewing you concerns so we can give our guests the best service, we hope that you had a beautiful time and will keep us in mind on your next trip.

4 out of 5
Really nice and clean facility, close to many restaurants and stores.

Posted by on 27 Aug. 2022

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Comment from Hotel Management

29 Aug. 2022 by Dale

Mahalo! We appreciate your valuable feedback. We are delighted to read that you enjoyed your stay! Thank you for joining us and we hope to welcome you back again in the future.

5 out of 5

Posted by on 20 Aug. 2022

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5 out of 5
Beautiful

Posted by on 11 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Customer Satisfaction Team

Mahalo for being our guest and for your positive feedback! We hope to welcome you back again in the future!

3 out of 5
The physical property could use an update; for example, the bathrooms, the balconies, the bar area, the dining room is small , the hallways are dingy

Posted by on 8 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Customer Satisfaction Team

Mahalo for your feedback! We do plan on making updates to the property in the future. We do hope to welcome you back again on your next visit to Hawaii!

3 out of 5
Lovely view from restaurant, but we were treated like garbage. Worst treatment of 2 week vacation. We had no view from our room. Beautifully landscaped grounds. Beautiful location.

Posted by on 29 Jun. 2022

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Comment from Hotel Management

30 Jun. 2022 by Customer Satisfaction Team

Thank you for sharing your feedback with us. We are so sorry to read that you did not receive the best of service from our restaurant staff. We want to provide the very best of service to all of our guests and we will ensure that service improves. The room you booked was a deluxe standard room, which does not provide an oceanview off the balcony. In order to receive a view, one must book a partial oceanview, oceanview, or oceanfront room. We hope that you had a lovely stay otherwise and will consider joining us again in the future.

4 out of 5

Posted by on 11 Jun. 2022

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Property Features

Royal Kona Resort offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5400 square feet (502 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Royal Kona Resort. For a fee, parking is available. This 3.5-star Kailua-Kona hotel is smoke free.

  • 436 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 5400 sq ft of conference space
  • 502 sq m of conference space
  • Built in 1968
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Royal Kona Resort offers 436 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Don The Beachcomber - This restaurant serves breakfast and dinner.

Don's Mai Tai Bar - This bar is located on the beach. Happy hour is offered. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-130-995-4048-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • State tax ID - TA-130-995-4048-01
  • Staffed front desk
  • Smoke detector
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • In-room safe
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 23.00 for adults and USD 13.50 for children (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kona Resort
  • Kona Royal
  • Kona Royal Resort
  • Royal Kona
  • Royal Kona Resort
  • Royal Resort Kona
  • Royal Kona Resort Kailua-kona
  • Royal Kona Kailua-kona
  • Royal Kona Kailua
  • Royal Kona Resort Hotel
  • Royal Kona Hotel Kailua-kona
  • Royal Kona Resort Kailua-Kona
  • Royal Kona Resort Hotel Kailua-Kona
  • Royal Kona Resort Hawaii/kailua-kona

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.