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4.6 out of 5

"I arrived fairly early in the morning after a cruise and the friendly staff was great at getting me into a room at a reasonable time. The hotel is ver ... " More

By TaksimVisitor on Thu 13 Sep 2012

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Hotel Description

5-star luxury hotel near Macka Park, connected to the convention center

Seaside stay

Within a 10-minute walk of this Taksim hotel, you'll find Macka Park and Ataturk Cultural Center. Acibadem Taksim Hospital and Taksim Square are also within half a mile (1 km).

Poolside dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor tennis court and unwind at the poolside bar and bar/lounge.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 360 guestrooms also offer free WiFi and sitting areas. LCD TVs come with satellite channels, and other amenities include free wired Internet and 24-hour room service.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
C$176* Per night/room 16 Nov. - 17 Nov.

Club Room, 2 Single Beds (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand, Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Hyatt Istanbul ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Grand Hyatt Istanbul

5 out of 5

Nice Place

Pros: Close restaurants, Quiet
Cons: No free Internet
I arrived fairly early in the morning after a cruise and the friendly staff was great at getting me into a room at a reasonable time. The hotel is very well maintained and clean. Rooms and bathrooms are large and clean. Location is great--easy walking distance to restaurants and the subway.

Posted by on 13 Sep. 2012

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5 out of 5

The staff was absolutely the best!

Pros: Free breakfast, Close restaurants, Quiet, excellent staff
The rooms were very comfortable with lots of space. The staff spoiled my 4-year old daughter so much she repeatedly ask to go back to Turkey. The breakfast buffet was very well stocked and the restaurants on the ground floor were great! The Grand Hyatt definitely lives up to the well deserved reputation!

Posted by , from Atlanta, Georgia on 31 Jan. 2012

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5 out of 5

Great Service and Location

Turkish people are nice but staff at this hotel is way above that. We do recommend the Club level accommodation and service. Easy access to public transportation for site seeing. Will stay again at this hotel (and other Hyatt hotels).

Posted by on 17 Aug. 2009

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5 out of 5

Great Location and service

Stayed at this property on August 2008 with three kids. Used the club level. The service was great. The quality of the food at the club was superb. Previously I stayed at Ritz-Carlton and Conrad but I prefer Hyatt due to its location and more reasonable rates. The location is great if you want to walk to the heart of everything which is Taksim square, 10 mins.. From there you can find transportation anywhere. As for internet charges, we avoided because of the club level. There was a pc for our use. We didn't use airport transfer because it is useless. There is an abundance of cabs as soon as you step out of airport and they are very secure and polite. If you wish you can use the airport shuttle which wil take you to Taksim for a nominal fee. If you don't have too much luggage or you are by yourself this is a great option. I an going for trade show in 10 days and will be staying at Hyatt for three more nights.

Posted by on 29 Apr. 2009

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3 out of 5

Beware of cost of extras

I stayed at the hotel week of 2/4/08. The room rate was reasonable and in line with other hotels of this category. However, they are charging $40/day for internet access, exorbitant by any standard. Laundering a few articles of clothing, no dry cleaning, was $156! Drinks in the bar same thing - $10 for a coke or local beer Efes. Airport transfer was $140, a taxi costs $30. These prices have all been converted to usd.

Posted by on 14 Feb. 2008

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Property Features

Grand Hyatt Istanbul offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 21162 square feet (1966 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Grand Hyatt Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 360 guestrooms or units
  • 9 levels
  • 21162 sq ft of conference space
  • 1966 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Istanbul (IST) (38.2 km / 23.7 mi)
  • Train station: YeniKapi Station (5.8 km / 3.6 mi)
  • Metro station: Taşkışla Cable Car Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Istanbul offers 360 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Grand Hyatt Istanbul has a restaurant serving breakfast, lunch, and dinner.

Gazebo - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar.

Mezzanine - Onsite lobby lounge.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

This property’s Club Lounge is temporarily closed. During this time, service will be provided at 34 Restaurant.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 48.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 153 per vehicle (one-way)
  • Self parking fee: EUR 7.00 per day
  • Valet parking fee: EUR 10.00 per day
  • Rollaway bed fee: EUR 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Istanbul
  • Grand Hyatt Istanbul Hotel
  • Hyatt Istanbul Grand
  • Istanbul Grand Hyatt
  • Grand Hyatt Istanbul Hotel Istanbul
  • Hyatt Istanbul
  • Istanbul Hyatt Regency
  • Grand Hyatt Istanbul Hotel
  • Grand Hyatt Istanbul Istanbul
  • Grand Hyatt Istanbul Hotel Istanbul

You should know

  • Grand Hyatt Istanbul offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.