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"Staff very helpful with shuttle service " More

By a verified traveller on Fri 30 Apr 2021

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Hotel Description

Enjoy the outdoor pool at this 3.5-star Humble hotel

In shopping district

Within 3 miles (5 km) of this Humble hotel, you'll find Humble Kindred Hospital and Memorial Hermann Northeast Hospital. Humble Civic Center and Kenswick Park are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, business center, and free airport shuttle. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 170 guestrooms also offer free WiFi and LED TVs with digital channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$66* Per night/room 18 Aug. - 19 Aug.

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada by Wyndham Houston Intercontinental Airport East ratings based on 100 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ramada by Wyndham Houston Intercontinental Airport East

Everyone (60) Couples (11) Family (30)
3 out of 5
Good place. Very close to airport. Shuttle runs only till 10PM

Posted by , from Houston on 14 Aug. 2020

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Comment from Hotel Management

16 Aug. 2020 by Manager

We are all thrilled to learn that you enjoyed such a pleasant experience with us. I'm glad to hear that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We enjoy sharing these reviews with our staff and we all look forward to seeing you again.

4 out of 5
The pool area and adjacent stairs need to paint and general appearance looks rough

Posted by on 2 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Manager

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our area and your insights regarding our pool. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4 out of 5

Posted by on 13 Jul. 2021

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Comment from Hotel Management

23 Jul. 2021 by Manager

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

4 out of 5

Posted by on 22 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Manager

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

5 out of 5
Staff very helpful with shuttle service

Posted by on 30 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4 out of 5
Nice room, free breakfast is not really breakfast it is a water, applesauce and a multigrain bar ( not breakfast).

Posted by on 12 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Manager

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our breakfast and room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

1 out of 5
Location was okay. One of the worst hotel rooms I have ever stayed in.

Posted by on 30 Mar. 2021

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Comment from Hotel Management

1 Apr. 2021 by Manager

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

3 out of 5

Posted by on 22 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

1 out of 5
Property was very dated, looked dirty, splits in fabric of furniture in lobby, uneven bricks at patio by pool, old glass sliding doors screwed shut and injected with foam that was showing everywhere. Room was missing coffee pot and alarm clock, lots of families were living there with multiple people in their rooms, and making noise as children cooped up do. Bar and Restaurant were closed and only option was gas station style sandwiches and I am not talking WAWA style. Overgrown bushes. Basically it looks like it should be bulldozed and started over.

Posted by on 21 Mar. 2021

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Comment from Hotel Management

24 Mar. 2021 by Manager

"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

5 out of 5
Clean and safe, no issues. Great rooms and spacious.

Posted by on 9 Mar. 2021

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Comment from Hotel Management

10 Mar. 2021 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

About the Ramada by Wyndham Houston Intercontinental Airport East

Location 6115 Will Clayton Parkway, Humble, TX 77338

Property Features

Ramada by Wyndham Houston Intercontinental Airport East offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 4300 square feet (399 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Houston Intercontinental Airport East. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Humble hotel is smoke free.

  • 170 guestrooms or units
  • 2 levels
  • 2 buildings
  • 4300 sq ft of conference space
  • 399 sq m of conference space
  • Built in 1970
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (5.1 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Ramada by Wyndham Houston Intercontinental Airport East offers 170 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LED televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Humble hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2016.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Dolphin Restaurant Thu-Su - Overlooking the pool, this restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Dolphin Bar Thu-Sat - Onsite sports bar. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Ramada
  • Ramada Houston East
  • Ramada Houston East Hotel
  • Ramada Houston East Hotel Intercontinental Airport
  • Ramada Houston Intercontinental Airport East
  • Ramada Houston Iah Airport West Hotel Humble
  • Ramada Houston Intercontinental Airport East Hotel
  • Ramada Houston
  • Ramada Wyndham Houston Intercontinental Airport East Hotel
  • Ramada Wyndham Houston Intercontinental Airport East Humble
  • Ramada Wyndham Houston Intercontinental Airport East
  • Ramada by Wyndham Houston Intercontinental Airport East Hotel
  • Ramada by Wyndham Houston Intercontinental Airport East Humble

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.