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Waterfront Hotel Downtown Burlington

3-star property
2020 Lakeshore Road, Burlington, ON 1-855-887-0424
5.0 out of 5
Exceptional!
See all 4 travelocity Reviews

"Beautiful location on Lake Ontario. Great staff. Always a great experience. " More

By a verified traveller on Thu 22 Dec 2022

Points Of Interest

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Hotel Description

3-star eco-certified hotel with indoor pool

In Burlington

Within a 5-minute walk of this Burlington hotel, you'll find Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds (City View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $177* Per night/room 16 Oct. - 17 Oct.

Superior Room, 1 King Bed (Lake and Park View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds (Lake and Park View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waterfront Hotel Downtown Burlington ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Waterfront Hotel Downtown Burlington

Everyone (2) Couples (1)
5 out of 5

Posted by on 21 Jun. 2022

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5 out of 5

Posted by , from BARRIE on 23 Oct. 2021

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Comment from Hotel Management

21 Jan. 2022 by Thank you for your review

Hi! Thank you so much for your amazing review! We will make sure to let our staff know. We are looking forward to seeing you again. Have a wonderful day! 😊 -The front desk

5 out of 5
Beautiful location on Lake Ontario. Great staff. Always a great experience.

Posted by , from RENO on 22 Dec. 2022

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Comment from Hotel Management

2 Apr. 2023 by Front Desk Staff

Thank you so much for this excellent review!

5 out of 5
Great area to explore.

Posted by on 29 Nov. 2022

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Comment from Hotel Management

2 Apr. 2023 by Front Desk Staff

Thank you for this excellent review!

About the Waterfront Hotel Downtown Burlington

Location 2020 Lakeshore Road, Burlington, ON L7R4G8

Property Features

Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Burlington Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burlington Downtown Hotel
  • Burlington Downtown Waterfront
  • Waterfront Downtown Burlington
  • Waterfront Hotel Downtown Burlington
  • Waterfront Hotel Downtown Burlington Ontario
  • Waterfront Downtown Burlington
  • Waterfront Hotel Downtown Burlington Hotel
  • Waterfront Hotel Downtown Burlington Burlington
  • Waterfront Hotel Downtown Burlington Hotel Burlington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.