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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.7 out of 5 Exceptional
722 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationButtermilk Falls16 min walk
Popular LocationAlbion Falls17 min walk
Popular LocationJuravinksi Hospital and Cancer Center7 min drive
AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)14 min drive

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    About this area

    Hamilton

    Located in Hamilton, Best Western Premier C Hotel by Carmen's is near the airport. Whitehern Historic House & Garden National Historic Site and Griffin House National Historic Site are local landmarks, and the area's natural beauty can be seen at Royal Botanical Gardens and Albion Falls. Lazermania and Hamilton Museum of Steam & Technology National Historic Site are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
    View in a map
    Popular Location

    What's nearby

    • Buttermilk Falls - 16 min walk
    • Albion Falls - 17 min walk
    • Juravinksi Hospital and Cancer Center - 7 min drive
    • Tim Hortons Field - 10 min drive
    • Mohawk College - 13 min drive

    Getting around

    • Hamilton GO Centre - 16 min drive
    • AirportJohn C. Munro Hamilton Intl. Airport (YHM) - 14 min drive

    Restaurants

    • Baci Ristorante – Restaurant with a bar offering Italian cuisine. Serves breakfast and dinner daily.

    About this property

    Best Western Premier C Hotel by Carmen's

    A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 52 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and microwaves. Guests will also find iPod docks, DVD players, and room service. Housekeeping is available on request.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of We Care Clean (Best Western)
    Follows industry sanitization guidelines of SafeStay (AHLA - USA)

    Social distancing

    Contactless check-out
    Cashless transactions are available for all charges at the property
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks are required at the property
    Hand sanitizer provided
    Reservations are required for the use of certain onsite facilities
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness center
    • Indoor pool

    Family friendly

    • Dry cleaning service
    • DVD player
    • Free cribs/infant beds
    • Grocery/convenience store
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Dry cleaning service
    • Housekeeping (on request)
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Languages spoken

    • English
    • Filipino
    • Russian
    • Spanish

    Business services

    • 24-hour business center
    • 3 meeting rooms
    • Computer station
    • Conference space (17997 square feet)

    Outdoors

    • Outdoor furniture

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant
    • Wheelchair accessible (may have limitations)
    • Wheelchairs available on site

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Linens

    Bathroom

    • Eco-friendly toiletries
    • Hair dryer
    • Rainfall showerhead
    • Shower
    • Towels

    Entertainment

    • 55-inch LCD TV
    • Digital channels
    • DVD player
    • iPod dock
    • MP3 dock
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Laptop-friendly workspace
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3:00 PM - 11:00 PM
    Minimum check-in age - 19

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Free cribs (infant beds)

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: CAD 250.00 per accommodation, per stay
    • 4 percent tourism fee will be charged
    • A damage deposit of CAD 250.00 will be collected before check-in.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Pool access available from 5:00 AM to 11:00 PM
    4.7
    Exceptional
    722 reviews
    5 - Excellent
    534
    4 - Good
    165
    3 - Okay
    15
    2 - Poor
    4
    1 - Terrible
    4

    4.8/5

    Cleanliness

    4.7/5

    Staff & service

    4.4/5

    Amenities

    4.7/5

    Property conditions & facilities

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Stayed 1 night in Sep 2020

    4/5 Good

    Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    I was happy with my stay except there fact the fireplace was advertised and could not be used.
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Stayed 1 night in Sep 2020

    5/5 Excellent

    Stayed 1 night in Sep 2020

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