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Indoor pool
Indoor pool
Indoor pool
Pillowtop beds, desk, blackout drapes, iron/ironing board

Guest reviews

4.1 out of 5 Very good
997 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationAmazing Adventures Playland4 min drive
Popular LocationBurlington City Hall4 min drive
Popular LocationHidden Lake Golf Club10 min drive
AirportToronto, ON (YYZ-Pearson Intl.)35 min drive

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    About this area

    Burlington

    Located in Burlington, Best Western Plus Burlington Inn & Suites is in the business district and near the beach. Paletta Lakefront Park and Beach Canal Lighthouse are local landmarks, and the area's natural beauty can be seen at Royal Botanical Gardens and Bronte Creek Provincial Park. Lil' Monkeys and Amazing Adventures Playland are also worth visiting.
    View in a map
    Popular Location

    What's nearby

    • Amazing Adventures Playland - 4 min drive
    • Burlington City Hall - 4 min drive
    • Village Theatre Waterdown - 9 min drive
    • Royal Botanical Gardens - 10 min drive
    • Hidden Lake Golf Club - 10 min drive

    Getting around

    • Burlington Station - 18 min walk
    • AirportPearson Intl. Airport (YYZ) - 35 min drive

    About this property

    Best Western Plus Burlington Inn & Suites

    An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a meeting room. All 78 rooms provide free WiFi and free wired Internet, Smart TVs with cable channels, and conveniences like refrigerators and microwaves. Pillowtop beds, coffee makers, and free local calls are among the other amenities available to guests.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Follows standard sanitization guidelines of We Care Clean (Best Western)
    Follows industry sanitization guidelines of SafeStay (AHLA - USA)

    Social distancing

    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Free RV/bus/truck parking
    • Extended parking

    Food and drink

    • Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

    Things to do

    • Fitness center
    • Indoor pool
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • 24-hour business center
    • 1 meeting room
    • Conference center (1000 square feet of space)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Braille signage
    • Handrails in stairways
    • In-room accessibility
    • Roll-in shower
    • Valet for wheelchair-equipped vehicle
    • Well-lit path to entrance
    • Wheelchair-accessible business center
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible lounge
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible pool
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible van parking

    More

    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Linens
    • Pillow-top mattress
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 32-inch Smart TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board
    • Phone

    Policies

    Check-in

    Check-in from 3:00 PM - 1:00 AM
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of CAD 30.00 per pet, per night
    Dogs and cats only
    2 per room (up to 79 lbs)
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for CAD 10.0 per night
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: CAD 30.00 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
    Guests under 18 years old are not allowed in the fitness facility
    4.1
    Very good
    997 reviews
    5 - Excellent
    379
    4 - Good
    412
    3 - Okay
    141
    2 - Poor
    43
    1 - Terrible
    22

    4.2/5

    Cleanliness

    4.2/5

    Staff & service

    4.2/5

    Amenities

    4.1/5

    Property conditions & facilities

    3/5 Okay

    Stayed 1 night in Sep 2020

    3/5 Okay

    Travelled with family
    Happy face iconLiked: Cleanliness
    Sad face IconDisliked: Amenities
    The receptionist was not there when we arrived and we waited several minutes. She was friendly, but there was not apology. The room was clean. The common areas should have more hand sanitizer stations available. The breakfast "buffet" is now served by a staff member. It was a little awkward. They were out of brown bread on Saturday morning (really?) The stay was OK.
    Stayed 2 nights in Aug 2020

    5/5 Excellent

    Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Everything was clean, friendly staff, except the hallway was too warm.
    Stayed 2 nights in Jun 2020

    1/5 Terrible

    Business traveller
    Sad face IconDisliked: Staff & service, property conditions & facilities
    Horror Show that started as soon as entering the property.
    Stayed 1 night in Aug 2020

    1/5 Terrible

    Travelled with family
    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    They took me an extra fifty dollars and didn't get it back
    Stayed 1 night in Jul 2020

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