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Premium bedding, in-room safe, free WiFi, linens
Premium bedding, in-room safe, free WiFi, linens
Premium bedding, in-room safe, free WiFi, linens
Premium bedding, in-room safe, free WiFi, linens

Guest reviews

4.2/5 Very good
731 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Bar
Housekeeping
24/7 Front Desk

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationSt. Michaelis Church7 min walk
Popular LocationHamburg City Hall9 min walk
Popular LocationHamburg State Opera10 min walk
AirportHamburg (HAM)32 min drive

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    About this area

    Hamburg

    Located in Hamburg's Neustadt neighborhood, Ruby Lotti Hotel Hamburg is in the city center and near a metro station. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests love the hotel's convenience to public transportation: Stadthausbrücke S-Bahn is just steps away and Rodingsmarkt U-Bahn is 4 minutes by foot.

    Map
    Popular Location

    What's nearby

    • St. Michaelis Church - 7 min walk
    • Hamburg City Hall - 9 min walk
    • Hamburg State Opera - 10 min walk
    • Miniatur Wunderland - 12 min walk
    • Hamburg Dungeon - 12 min walk

    Getting around

    • Stadthausbrücke S-Bahn - 2 min walk
    • Hamburg Dammtor Station - 15 min walk
    • Hamburg Airport (HAM) - 32 min drive

    About this property

    Ruby Lotti Hotel Hamburg

    This smoke-free hotel features a bar/lounge, a coffee shop/café, and a 24-hour front desk. WiFi in public areas is free. Additionally, a library, express check-in, and express check-out are onsite. All 289 rooms offer free WiFi, premium bedding, and flat-screen TVs with satellite channels. Guests will also find rainfall showerheads, hair dryers, and safes.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected

    Social distancing

    Contactless check-in and check-out
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available

    Food and drink

    • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person
    • 1 coffee shop/café
    • 1 bar

    Things to do

    • Bicycle rentals

    Conveniences

    • Elevator
    • Front-desk safe
    • Library
    • Newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English
    • German

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible registration desk

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Linens
    • Premium bedding

    Bathroom

    • Eco-friendly toiletries
    • Hair dryer
    • Rainfall showerhead
    • Shower
    • Towels

    Entertainment

    • Flat-screen TV
    • Satellite channels

    More

    • Safe

    Policies

    Check-in

    Check-in from 3 PM - 2 AM
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! One child 3 years old or younger stays free when using existing bedding
    Rollaway/extra beds are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for continental breakfast: EUR 18 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    No onsite parking is available
    Guests must contact this property in advance to reserve cribs/infant beds
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
    Contactless check-in and contactless check-out are available
    Individually-wrapped food options are available for breakfast

    We should mention

    One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

    Guest reviews

    Overall score and ratings for Ruby Lotti Hotel Hamburg

    4.2
    Very good
    5 - Excellent
    305
    4 - Good
    322
    3 - Okay
    76
    2 - Mediocre
    20
    1 - Poor
    8
    4.3
    Cleanliness
    4.1
    Service and Staff
    4.1
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Sauber, central, ruhig. War ein schöne Ort für einen kürzen Urlaub :)

    Stayed 2 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    ean luxury near city center

    Great convenient location to the city center of Hamburg, S-Bahn station really close by. The handling of the COVID issues was thoughtful. Would return anytime!

    Stayed 2 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Ruby Lotti Hamburg

    Close to Stadthausbrücke s-bahn on S1 line with direct connection to airport. Quick and easy check in even though the hotel was very busy. Staff were helpful and friendly.

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service
    not the type of hotel I feel comfortable

    the room was cold, even with the heating turned on

    Stayed 3 nights in Jan 2020