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In-room safe, blackout drapes, soundproofing, free WiFi
In-room safe, blackout drapes, soundproofing, free WiFi
In-room safe, blackout drapes, soundproofing, free WiFi
In-room safe, blackout drapes, soundproofing, free WiFi

Guest reviews

3.7/5 Good
999 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Personal protective equipment
Social distancing

Map

Explore the area

Popular LocationMoenckebergstrasse19 min walk
Popular LocationHamburg City Hall9 min drive
Popular LocationHamburg Wholesale Market10 min drive
AirportHamburg (HAM)26 min drive

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    About this area

    Hamburg

    Located in Hamburg's Saint Georg neighborhood, Park Hotel am Berliner Tor is in the city center and near a metro station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests appreciate the hotel's convenience to public transportation: Berliner Tor Station is 3 minutes by foot and Lohmuhlenstrasse U-Bahn is 9 minutes.

    Map
    Popular Location

    What's nearby

    • Moenckebergstrasse - 19 min walk
    • Hamburg City Hall - 9 min drive
    • Hamburg Wholesale Market - 10 min drive
    • Hamburg Cruise Center - 15 min drive
    • Hamburg State Opera - 17 min drive

    Getting around

    • Berliner Tor Station - 3 min walk
    • Hamburg (ZMB-Hamburg Central Train Station) - 20 min walk
    • Hamburg Airport (HAM) - 26 min drive

    About this property

    Park Hotel am Berliner Tor

    Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. All rooms are soundproofed and offer free WiFi and hair dryers. Safes and showers are also available to guests.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 13 per day

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 18 per person
    • 1 restaurant
    • 1 bar

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Soundproofed rooms

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • Azerbaijani
    • English
    • French
    • German
    • Hungarian
    • Italian
    • Portuguese
    • Russian
    • Spanish
    • Swedish
    • Turkish

    Business services

    • 2 meeting rooms
    • Business center

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair accessible (may have limitations)

    More

    • Fireplace in lobby
    • Smoke-free property

    Room amenities

    Bedroom

    • Blackout drapes/curtains

    Bathroom

    • Eco-friendly toiletries
    • Hair dryer
    • Shower

    More

    • Safe
    • Soundproofing

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of EUR 10 per pet, per night
    Dogs only
    2 per room
    Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 18 per person (approximately)
    • Self parking fee: EUR 13 per day
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas

    We should mention

    Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    Only registered guests are allowed in the guestrooms
    This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

    National rating

    Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

    Guest reviews

    Overall score and ratings for Park Hotel am Berliner Tor

    3.7
    5 - Excellent
    176
    4 - Good
    473
    3 - Okay
    258
    2 - Mediocre
    59
    1 - Poor
    33
    4.0
    Cleanliness
    4.0
    Service and Staff
    3.5
    Amenities
    3.6
    Property condition

    3/5

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, property conditions & facilities

      Good location, by U and S bahn, just a few stops to the centre. Nice breakfast, room ok Small bathroom, awkward shower doors, bland shampoo/shower gel, unable to adjust water temperature in shower No safe deposit box in the room

      Stayed 3 nights in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Oct 2019

      3/5

      • Disliked: Property conditions & facilities, room comfort
      Not a 4 star hotel

      I would not rate this as a 4 star hotel. For location, I would give them 9/10 as it’s very near public transport, however the rooms are very small, there’s no ventilation and heating in the rooms. Decorations are out dates too.

      Stayed 2 nights in Oct 2019

      4/5 Good

        This traveller didn’t leave comments with their review
        Stayed 2 nights in Oct 2019