Novum Hotel Holstenwall Hamburg Neustadt offers its guests tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Novum Hotel Holstenwall Hamburg Neustadt also features a safe deposit box at the front desk, a television in a common area, and an elevator. This Hamburg hotel is smoke free.
- 1 building
- 67 guestrooms or units
- 5 levels
- Bar or lounge
- Breakfast available (surcharge)
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Newspapers in lobby (free)
- Television in lobby
- No smoking on site
Family Friendly Amenities
- Family property
- Free WiFi
- Free cribs/infant beds
Available in all rooms:
Available in some public areas:
Airport: Hamburg Airport (HAM) (11.3 km / 7 mi)
Train station: Sternschanze Station (2.2 km / 1.4 mi)
Metro station: St. Pauli U-Bahn (0.4 km / 0.2 mi)
Novum Hotel Holstenwall Hamburg Neustadt offers 67 accommodations with safes and complimentary newspapers. These individually furnished accommodations include desks. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
- Flat-screen television
- Satellite channels
- Hypo-allergenic bedding
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Newspapers (free)
- Hair dryer
- Toiletries (free)
- Iron and ironing board available
- Blackout drapes
- Ensuite bathroom
- Unique furnishings
Food & Drink
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for EUR 30.0 per night.
- Free cribs (infant beds)!
- No pets allowed, but service animals are welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
- Service animals are allowed
- Noise-free rooms not guaranteed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Property does not follow sanitization practices of any association
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- Debit cards
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 4.00 per person, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for to-go breakfast: EUR 9.90 for adults and EUR 4.95 for children (approximately)
- Early check-in fee: EUR 15.00 (subject to availability)
- Late check-out fee: EUR 15.00 (subject to availability)
- Rollaway bed fee: EUR 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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