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5.0 out of 5

"The area wasn't as nice as pictured but close to train station and the hotel was beautiful and the staff great. Peter the Registration attendant was g ... " More

By a verified traveller on Fri 01 Jul 2016

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Hotel Description

Hotel near Miniatur Wunderland in Hamburg

On river

Your stay at this Saint Georg hotel places you within 2 miles (3 km) of Miniatur Wunderland and Hamburg Dungeon. Moenckebergstrasse and Hamburg City Hall are also within 2 miles (3 km).

Terrace, bar/lounge

A bar/lounge and a 24-hour front desk are featured at this hotel, along with self parking. WiFi in public areas is free. A terrace and luggage storage are also provided.

Free WiFi, flat-screen TVs

The soundproofed guestrooms offer free WiFi and hair dryers. Other amenities include Egyptian cotton sheets, rainfall showerheads, and flat-screen TVs with cable channels.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$140* Per night/room 8 Jul. - 9 Jul.

Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Motel One Hamburg-Alster ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Motel One Hamburg-Alster

Everyone (1)
5 out of 5

great Staff

The area wasn't as nice as pictured but close to train station and the hotel was beautiful and the staff great. Peter the Registration attendant was great.

Posted by , from california on 1 Jul. 2016

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Comment from Hotel Management

by Ihr Team des Motel One Hamburg-Alster!

Dear Debbie, Thank you for the great review of our hotel and your compliment to our colleague! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

About the Motel One Hamburg-Alster

Location Steindamm 102, Hamburg, HH 20099

Property Features

Motel One Hamburg-Alster offers its guests a terrace, multilingual staff, and an elevator. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Hamburg hotel is smoke free.

  • 1 building
  • 460 guestrooms or units
  • 19 levels
  • Built in 2010
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hamburg Airport (HAM) (10.8 km / 6.7 mi)
  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (1.4 km / 0.8 mi)
  • Metro station: Lohmuhlenstrasse U-Bahn (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Motel One Hamburg-Alster offers 460 accommodations with hair dryers and blackout drapes/curtains. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Staffed front desk
  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11.50 per person (approximately)
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 5 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel One Hamburg-Alster
  • Motel One Hotel Hamburg-Alster
  • Motel 1 Hamburg Alster
  • Motel One Hamburg Alster Hotel Hamburg
  • Motel One Hamburg-Alster Hotel
  • Motel One Hamburg Alster
  • Motel One Hamburg-Alster Hotel
  • Motel One Hamburg-Alster Hamburg
  • Motel One Hamburg-Alster Hotel Hamburg

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 0.0 stars.

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