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Free WiFi, linens
Free WiFi, linens
Free WiFi, linens
Free WiFi, linens

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationJenischpark6 min drive
    Popular LocationElbstrand8 min drive
    Popular LocationVolksparkstadion21 min drive
    AirportHamburg (HAM)37 min drive

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    About this area

    Hamburg

    Das Gaestehaus Der Elb Lounge is located in Hamburg's Altona neighborhood. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Miniatur Wunderland. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Guests appreciate the guest house's quiet location.
    View in a map
    Popular Location

    What's nearby

    • Jenischpark - 6 min drive
    • Elbstrand - 8 min drive
    • Volksparkstadion - 21 min drive
    • Barclaycard Arena - 22 min drive
    • Hagenbeck Zoo - 28 min drive

    Getting around

    • Eidelstedt Station - 12 min drive
    • Blankenese S-Bahn - 12 min walk
    • AirportHamburg Airport (HAM) - 37 min drive

    About this property

    Das Gaestehaus Der Elb Lounge

    Along with a rooftop terrace, this smoke-free guesthouse has concierge services and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. All 30 rooms offer free WiFi, coffee makers, and plasma TVs. Other amenities available to guests include free bottled water, hair dryers, and showers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected

    Social distancing

    Protective shields in place at main contact areas

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Conveniences

    • Free newspapers in lobby
    • No elevators

    Guest services

    • Concierge services
    • Daily housekeeping
    • Front desk (limited hours)
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English
    • German

    Outdoors

    • Garden
    • Rooftop terrace

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Plasma TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    Policies

    Check-in

    Check-in from 2:00 PM - 5:00 PM
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 5:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of EUR 7 per pet, per day
    Food and water bowls are available
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for EUR 25.0 per day
    Cribs (infant beds) are available for EUR 15.0 per day

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: EUR 7 per pet, per day
    • Crib (infant bed) fee: EUR 15.0 per day
    • Rollaway bed fee: EUR 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    We should mention

    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
    4.0
    Very good
    72 reviews
    5 - Excellent
    26
    4 - Good
    28
    3 - Okay
    13
    2 - Poor
    4
    1 - Terrible
    1

    4.4/5

    Cleanliness

    4.2/5

    Staff & service

    4.2/5

    Amenities

    4.1/5

    Property conditions & facilities

    3/5 Okay

    Business traveller
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Mind the doors
    Super place to stay, only beware that room doors have automatically closing locks.
    Stayed 2 nights in Sep 2020

    3/5 Okay

    Stayed 1 night in Jun 2020

    4/5 Good

    Business traveller
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Good!
    Its a good and quiet place with everything basic you need. A bit off the tourist path though, so would rather recommend it for business travellers or people who prefer peace and quiet.
    Stayed 6 nights in Sep 2019

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Comfortable guesthouse with lots of pluses
    Quiet location, friendly staff, great breakfast at reasonable price, very clean, generous offeeing free water, tea, coffee. Comfortable bed, good shower, decent layout of the bathroom. Warm room. enough room around the bed. No safe, security is good.
    Stayed 1 night in Apr 2019

    2/5 Poor

    Happy face iconLiked: Cleanliness, property conditions & facilities
    Couldn't connect to the internet.
    No parking in front of the hotel. Have to drive up a 5 inch curb stone to park half on the sidewalk, half on the street to unload luggage. Garage is tiny. Difficult to park even a midsize car (I tried). No connection to the lobby. Need to walk back up the steep ramp. Room was clean with temporary furnishing. Need to put suitcase on the floor to access it. Tiny TV. Reception closed at night. No internet connection. I actually tried hard to connect to the internet. Even restarted my laptop. No luck. Receptionist told me that I am the very first guest who ever had a problem connecting to the internet. I had an internet connection at the hotel where I stayed the days before. I have internet connection now. A good internet connection is essential for my business. So, I cancelled my reservation. Did not even stay a single night. The hotel did not charge a fee. Thank you.

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