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Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
View from Room

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHamburger Kunsthalle12 min walk
    Popular LocationSt. Peter's Church17 min walk
    Popular LocationInternational Maritime Museum4 min drive
    AirportHamburg (HAM)15 min drive

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    About this area

    Hamburg

    Located in Hamburg's Saint Georg neighborhood, Best Western Plus Hotel St. Raphael is in the city center and near a metro station. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hamburger Dom. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails. Our guests appreciate the hotel's convenience to public transportation: South Central U-Bahn is 5 minutes by foot and Berliner Tor Station is 7 minutes.
    View in a map
    Popular Location

    What's nearby

    • Hamburger Kunsthalle - 12 min walk
    • St. Peter's Church - 17 min walk
    • Jungfernstieg - 19 min walk
    • Hamburg City Hall - 20 min walk
    • International Maritime Museum - 4 min drive

    Getting around

    • South Central U-Bahn - 5 min walk
    • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
    • AirportHamburg Airport (HAM) - 15 min drive

    Restaurants

    • Onsite dining venue – Serves breakfast, brunch, lunch, and dinner on select days. Kids' menu available.

    About this property

    Best Western Plus Hotel St. Raphael

    A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. All 118 rooms offer free WiFi, minibars, and room service. Other amenities available to guests include pillow menus, free bottled water, and hair dryers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Follows standard sanitization guidelines of We Care Clean (Best Western)

    Social distancing

    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 10 per day

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness center

    Family friendly

    • Dry cleaning service
    • Laundry facilities

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • German

    Business services

    • Computer station
    • Meeting rooms

    Outdoors

    • Terrace

    More

    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Linens
    • Pillow menu

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Towels

    Food and drink

    • Free bottled water
    • Minibar

    More

    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - midnight

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Kids stay free! One child 12 years old or younger stays free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 17 per person (approximately)
    • Self parking fee: EUR 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
    No pets and no service animals are allowed at this property

    National rating

    Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
    4.2
    Very good
    993 reviews
    5 - Excellent
    379
    4 - Good
    487
    3 - Okay
    97
    2 - Poor
    21
    1 - Terrible
    9

    4.5/5

    Cleanliness

    4.4/5

    Staff & service

    4.3/5

    Amenities

    4.2/5

    Property conditions & facilities

    5/5 Excellent

    Business traveller
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Mar 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Good hotel conveniently located to the train stati
    Decent hotel, 7 minute walk to the train station and subway . Lot of good international food around it. Hotels in really good condition, seems like a really high-end hotel from the 70s. Decorated with a lot of brass and gold . very clean and relatively comfortable, as I always say on my reviews About European hotels, The rooms are a lot smaller than American hotels. So if you’re from the US be aware the rooms are quite small. But this is standard for European hotels. The check in and check out was very professional and easy. I would definitely stay here again .
    Stayed 2 nights in Feb 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Jan 2020

    3/5 Okay

    Stayed 3 nights in Nov 2019

    4/5 Good

    Stayed 2 nights in Nov 2019

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