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In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Guest reviews

4.2 out of 5 Very good
996 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationHamburger Kunsthalle12 min walk
Popular LocationSt. Peter's Church19 min walk
Popular LocationAlster Lakes5 min drive
AirportHamburg (HAM)28 min drive

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    About this area

    Hamburg

    Located in Saint Georg neighborhood, ARCOTEL Rubin Hamburg is connected to a shopping center. The area's natural beauty can be seen at Stadtpark and Jenischpark, while Miniatur Wunderland and Hamburg Dungeon are cultural highlights. Hamburger Dom and Hagenbeck Zoo are not to be missed. Take an opportunity to explore the area for water adventures such as sailing and other activities like segway rentals/tours. Our guests appreciate the hotel's central location.
    View in a map
    Popular Location

    What's nearby

    • Hamburger Kunsthalle - 12 min walk
    • St. Peter's Church - 19 min walk
    • Jungfernstieg - 3 min drive
    • Hamburg City Hall - 3 min drive
    • Alster Lakes - 5 min drive

    Getting around

    • Lohmuhlenstrasse U-Bahn - 4 min walk
    • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
    • AirportHamburg Airport (HAM) - 28 min drive

    About this property

    ARCOTEL Rubin Hamburg

    A bar/lounge, a coffee shop/café, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. All rooms are soundproofed and offer free WiFi and free bottled water. Flat-screen TVs come with satellite channels, and other amenities that guests will find include hair dryers and laptop-compatible safes.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of guide to reopening vacation rentals (DTV & DFV - Germany)

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 18.00 per night
    • Parking height restrictions apply
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19 per person
    • 1 coffee shop/café
    • 1 bar

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • German

    Business services

    • 24-hour business center
    • 6 meeting rooms
    • Computer station
    • Conference space (3854 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Free bottled water

    More

    • Desk
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Phone
    • Soundproofing

    Policies

    Check-in

    Check-in from 3 PM - midnight

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of EUR 15 per pet, per night
    Dogs only
    1 per room
    Food and water bowls are available

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for EUR 40.0 per night
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 19 per person (approximately)
    • Self parking fee: EUR 18.00 per night
    • Pet fee: EUR 15 per pet, per night
    • Rollaway bed fee: EUR 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

    We should mention

    Parking height restrictions apply

    National rating

    Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
    4.2
    Very good
    996 reviews
    5 - Excellent
    396
    4 - Good
    460
    3 - Okay
    100
    2 - Poor
    25
    1 - Terrible
    15

    4.5/5

    Cleanliness

    4.2/5

    Staff & service

    4.1/5

    Amenities

    4.2/5

    Property conditions & facilities

    5/5 Excellent

    Stayed 1 night in Sep 2020

    5/5 Excellent

    Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Nice hotel, the area is not the best but just 7/8 minutes walk to the station.
    Stayed 2 nights in Sep 2020

    2/5 Poor

    Sad face IconDisliked: Staff & service, room comfort
    Waste of money
    Booked this hotel to use the gym, they told me not possible ask for double bed got to single beds pushed together...
    Stayed 1 night in Aug 2020

    1/5 Terrible

    Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
    I didn’t even stay here. The computing system was down so they cancelled my booking and wouldn’t let me stay despite showing them my reservation number but Expedia still took the money from my bank account.
    Stayed 3 nights in Aug 2020

    4/5 Good

    Stayed 3 nights in Jul 2020

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