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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

4.2/5 Very good
1,002 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationMoenckebergstrasse10 min walk
Popular LocationHamburg Wholesale Market3 min drive
Popular LocationHamburg City Hall3 min drive
AirportHamburg (HAM)26 min drive

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    About this area

    Hamburg

    Located in Saint Georg neighborhood, ARCOTEL Rubin Hamburg is connected to a shopping center. The area's natural beauty can be seen at Stadtpark and Jenischpark, while Miniatur Wunderland and Hamburg Dungeon are cultural highlights. Hamburger Dom and Hagenbeck Zoo are not to be missed. Take an opportunity to explore the area for water adventures such as sailing and other activities like segway rentals/tours. Our guests appreciate the hotel's central location.

    Map
    Popular Location

    What's nearby

    • Moenckebergstrasse - 10 min walk
    • Hamburg Wholesale Market - 3 min drive
    • Hamburg City Hall - 3 min drive
    • University of Hamburg - 4 min drive
    • Hamburg State Opera - 5 min drive

    Getting around

    • Lohmuhlenstrasse U-Bahn - 4 min walk
    • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
    • Hamburg Airport (HAM) - 26 min drive

    About this property

    ARCOTEL Rubin Hamburg

    This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, self parking, and concierge services. All 217 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find room service and hair dryers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of guide to reopening vacation rentals (DTV & DFV - Germany)

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 18.00 per night
    • Parking height restrictions apply
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 19 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness center

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • German

    Business services

    • 24-hour business center
    • 6 meeting rooms
    • Computer station
    • Conference space (3854 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Minibar

    More

    • Desk
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Phone
    • Soundproofing

    Policies

    Check-in

    Check-in from 3 PM - midnight

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of EUR 15 per pet, per night
    Dogs only
    1 per room
    Food and water bowls are available

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for EUR 40.0 per night
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 19 per person (approximately)
    • Self parking fee: EUR 18.00 per night
    • Pet fee: EUR 15 per pet, per night
    • Rollaway bed fee: EUR 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
    Personal protective equipment, including masks and gloves, will be available to guests
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
    Contactless check-in and contactless check-out are available
    Individually-wrapped food options are available for breakfast
    The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines

    We should mention

    Parking height restrictions apply

    National rating

    Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

    Guest reviews

    Overall score and ratings for ARCOTEL Rubin Hamburg

    4.2
    Very good
    5 - Excellent
    398
    4 - Good
    467
    3 - Okay
    100
    2 - Mediocre
    25
    1 - Poor
    12
    4.5
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Very clean. Great breakfast. Lovely room. Helpful staff

      Stayed 3 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 3 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 4 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Feb 2020