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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Guest reviews

4.6/5 Wonderful
1,002 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationMiniatur Wunderland6 min walk
Popular LocationHamburg Dungeon6 min walk
Popular LocationHamburg Cruise Center10 min walk
AirportHamburg (HAM)16 min drive

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    About this area

    Hamburg

    Located in Hamburg's HafenCity neighborhood, AMERON Hamburg Hotel Speicherstadt is in the city center and on the waterfront. The area's natural beauty can be seen at Stadtpark and Jenischpark, while Hamburger Dom and Hagenbeck Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests love the hotel's central location.

    Map
    Popular Location

    What's nearby

    • Miniatur Wunderland - 6 min walk
    • Hamburg Dungeon - 6 min walk
    • Elbe Philharmonic Hall - 10 min walk
    • Hamburg Cruise Center - 10 min walk
    • Hamburg City Hall - 14 min walk

    Getting around

    • Messberg U-Bahn - 8 min walk
    • Central S-Bahn - 19 min walk
    • Hamburg Airport (HAM) - 16 min drive

    Restaurants

    • Cantinetta – Restaurant with a bar offering Italian cuisine. Serves breakfast, lunch, and dinner daily.

    About this property

    AMERON Hamburg Hotel Speicherstadt

    This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. All 192 soundproofed rooms provide free WiFi, free wired Internet, and room service. Flat-screen TVs come with cable channels, and other amenities that guests will find include free bottled water and hair dryers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: EUR 15 per day
    • Electric car charging station

    Food and drink

    • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends: EUR 22 for adults and EUR 10 for children
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Bicycle rentals
    • Fitness center
    • Full-service spa
    • Sauna

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Soundproofed rooms

    Conveniences

    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Library
    • Reception hall

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • German
    • Polish

    Business services

    • 6 meeting rooms
    • Conference space (5382 square feet)

    Outdoors

    • Rooftop terrace

    Spa

    • Sauna
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair accessible (may have limitations)

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Hypo-allergenic bedding

    Bathroom

    • Bathroom (partially open)
    • Hair dryer
    • Shampoo
    • Shower
    • Soap
    • Toilet paper

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Local maps
    • Phone
    • Safe
    • Soundproofing

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of EUR 20 per pet, per day
    1 per room
    Food and water bowls are available
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 22 for adults and EUR 10 for children (approximately)
    • Self parking fee: EUR 15 per day
    • Nearby parking fee: EUR 15 per day
    • Pet fee: EUR 20 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
    Personal protective equipment, including masks and gloves, will be available to guests
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer
    Contactless check-in and contactless check-out are available
    Individually-wrapped food options are available for breakfast

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

    Guest reviews

    Overall score and ratings for AMERON Hamburg Hotel Speicherstadt

    4.6
    Wonderful
    5 - Excellent
    662
    4 - Good
    297
    3 - Okay
    30
    2 - Mediocre
    11
    1 - Poor
    2
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great view but bar needs improvement

    Beautiful hotel. Booked room to the canal. Rooms clean but rather small. Snacks at bar overpriced and low quality. Good location, safe and quiet area.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful hotel right on the canal and in the middle of a trendy neighborhood

    Stayed 1 night in Jul 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      5/5 Excellent

        This traveller didn’t leave comments with their review
        Stayed 3 nights in Jul 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

        Stayed 4 nights in Jul 2020