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4.1 out of 5

"Nice looking property, great location, friendly and accommodating staff. There were a few hairs in the bath tub when we arrived, but otherwise it was ... " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

4-star hotel near Grand Canyon National Park

Near the airport

Within a 10-minute walk of the hotel, you'll find National Geographic Grand Canyon Visitor Center and Grand Canyon Chamber of Commerce. Also, Grand Canyon National Park is within 2 miles (3 km) and Grand Canyon Clinic is within 6 miles (10 km).

Renovated in 2016

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 121 guestrooms also offer free WiFi and pillowtop beds. Other amenities include MP3 docks, refrigerators, and LED TVs with satellite channels.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$273* Per night/room 2 Jun. - 3 Jun.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Grand Hotel at the Grand Canyon ratings based on 76 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Grand Hotel at the Grand Canyon

Everyone (52) Couples (8) Family (16)
5 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Adriana

Thank you for being our guest!

4 out of 5
Nice looking property, great location, friendly and accommodating staff. There were a few hairs in the bath tub when we arrived, but otherwise it was a clean property. The mattresses were pretty standard though and not nearly as comfortable as our normal memory foam. The on - site restaurant served good food (but relatively expensive for what we're used to... $30-50ish for a steak a la cart with no sides, $12 for a side of asparagus, $4 for a dr drink etc). The indoor pool looked nice but we didn't get a chance to enjoy it because we were at the canyon most of the time. Overall, it was a nice facility though!

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Adriana

Thank you for staying at The Grand!

4 out of 5
The property itself looked just like it did in the pictures. My only complaint was that the staff was not very friendly at all. I wish there were more things to do in Tusayan, but overall, our trip to the Grand Canyon was a memorable trip and the Grand Hotel is beautiful.

Posted by , from Florida on 14 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Adriana

Thank you for being our guest!

5 out of 5
The lobby was western and beautifully decorated . It felt like a log cabin. The room was spacious and i loved having a balcony. Although it was cold sonwe couldn't use it as much as i would have liked. The restaurant attached was good, although a bit expensive! Very close to the entrance to the Grand Canyon

Posted by , from Pennsylvania on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Adriana

Thank you for choosing The Grand Hotel, have a great day!

5 out of 5
Nice hotel just a short drive from the entrance to the Grand Canyon

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Adriana

Thank you for being our guest!

1 out of 5
Didn’t care about accuracy of information they told you.

Posted by on 27 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Adriana

Thank you for staying at The Grand!

5 out of 5
Everything was great! Close proximity to the South Rim. Very nice amenities.

Posted by on 12 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by Adriana

Thank you for being our guest and taking the time to leave your review! Have a wonderful day!

3 out of 5
The lobby is very nice and welcoming. The pool cholorine level was so strong I noticed it as soon as I entered the lobby and looked forward to leaving that area. The 16.95, ultimately +42.00 breakfast for two, was poor. Crepes filled was a cheese goo, bacon was ultra greasy, orange juice was heavily diluted. REALLY disappointing. Room 306 The waterproof bedding was noisy but I didn't want to remove it. The mattresses are not supportive, dipped in middle. The bathroom flooring needs scrubbed. Damage to the drywall next to the tub - reported after move-in so they would know it was pre-existing. They asked if I needed it repaired and told them 'no' as it would not affect the stay. I hope they have reported it so it is fixed for the next guest. The bathroom has very nice space and granite. The stainless steal fixtures need to be cleaned and polished - the kleenex cover was spotted badly. Those details would have helped to make the bathroom feel clean and welcoming. The coffee maker in the room takes a very long time to produce a single cup of coffee. The next stop was the Best Western-Coral Hills in St George. The breakfast provided was fresh, including bananas, apples, oranges, new machines for self serve yougart, toppings, a waffle maker, cereal choices, breads, muffins, juices, hot eggs and sausage, with thin crepes with great flavor - and it was INCLUDED with the room price. Their bed was comfortable, and the bathroom was spotless - top to bottom.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Adriana

We appreciate the time you took to leave your feedback. Thank you very much for being our guest and choosing The Grand. Have a wonderful day!

5 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Ramona

Thank you for your feedback! We hope you enjoyed your stay!

4 out of 5
Very nice hotel. Frendly staff, good service, convinient location.

Posted by on 28 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Adriana

Thank you very much for being our guest! Have a wonderful day!

About the The Grand Hotel at the Grand Canyon

Location 149 State Highway 64 - Tusayan, Grand Canyon, AZ 86023

Property Features

The Grand Hotel at the Grand Canyon offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Grand Hotel at the Grand Canyon. Free self parking is available. A complete renovation of The Grand Hotel at the Grand Canyon was completed in February 2016. This 4-star Grand Canyon hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

The Grand Hotel at the Grand Canyon offers 121 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • MP3 dock
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Canyon Star Steakhouse - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Canyon Star Saloon - Onsite bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The At The Canyon Canyon
  • Hotel Grand
  • Grand Hotel Grand Canyon
  • Grand Grand Canyon
  • The Grand Hotel at the Grand Canyon Hotel
  • The Grand Hotel at the Grand Canyon Grand Canyon
  • The Grand Hotel at the Grand Canyon Hotel Grand Canyon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.