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4.3 out of 5

"The hotel was very clean and are staff was very friendly at check in " More

By a verified traveller on Thu 11 Aug 2022

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Hotel Description

4-star hotel near Sawgrass Mills

In Sunrise

You'll be within half a mile (1 km) of Sawgrass Mills and 2 miles (3 km) of FLA Live Arena with a stay here. Also within 9 miles (15 km) are Westfield Broward Mall and Cleveland Clinic Florida.

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like a free area shuttle.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $164* Per night/room 30 Aug. - 31 Aug.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

Everyone (12) Couples (4) Family (6)
5 out of 5
The hotel was very clean and are staff was very friendly at check in

Posted by on 11 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Jeffrey Katz, Director of Rooms

Dear Daron, Thank you for taking a moment to share your accolades of our hotel and staff via Travelocity! We look forward to welcoming you back in the near future! Warmest regards,

4 out of 5
I must say that all staff members encountered were very courteous. It really was a pleasnt and welcomed surprise, considering customer service delivery in these times. Room was clean and well maintained. Preferred to venture out for my own breakfast, so no comments/opinion about what was offered at the hotel. Confusing though that when booking on Travelocity, it indicated $0 for breakfast, but was told upon check-in that it would cost me $20 and up if i chose to partake of the continental breakfast provided. That might need some looking into, since that might be the underlying factor contributing to some of the comments regarding costing for that amenity. But, I was pleased with overall great service of the staff and general accommodations. Will definitely be my go to place for trips down south!

Posted by on 9 Aug. 2022

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Comment from Hotel Management

10 Aug. 2022 by Gary

Thank you for the kind comments about the staff and the cleanliness of the hotel Deloris. We greatly appreciate it. As for breakfast, all DoubleTree Hotels do not offer complimentary breakfast. There are packages that can be purchased, at a higher rate, that will include breakfast for up to 4 people. We will contact Travelocity to find out why they have breakfast at "0" as they should not be advertising such, as it is false.

5 out of 5
Clean and safe

Posted by , from Hasbrouck Heights on 3 Aug. 2022

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Comment from Hotel Management

3 Aug. 2022 by Gary

Thank you Patricia! We hope to serve you again, soon!

5 out of 5
The hotel no longer has a shuttle for the local area so that was a bummer.

Posted by on 4 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Gary

Hi Jessica. Thank you for the great score. Yes, the shuttle was discontinued in early 2020. Still unsure, at this time, if and when it will return.

5 out of 5

Posted by , from Wayland on 26 Mar. 2022

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4 out of 5
Nice hotel. Clean and the staff was very friendly.

Posted by , from Clinton Township on 16 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Gary

Thank you Charles! Cleanliness and friendly staff is what we are all about! Looking forward to serving you again.

4 out of 5
Convenience to family in the area

Posted by , from Hasbrouck Heights on 27 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Cliffye

Thank you for your feedback. We hope to see you again soon.

5 out of 5

Posted by on 21 Feb. 2022

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4 out of 5

Posted by on 6 Feb. 2022

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4 out of 5

Posted by on 23 Jan. 2022

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About the DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

Location 13400 West Sunrise Boulevard, Sunrise, FL 33323

Property Features

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5700 square feet (530 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills. For a fee, parking is available. This 4-star Sunrise hotel is smoke free.

  • 252 guestrooms or units
  • 10 levels
  • 5700 sq ft of conference space
  • 530 sq m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers 252 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sunrise hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Netflix
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11 AM.

Peytons Place - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.95 for adults and USD 8.95 for children (approximately)
  • Self parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Sunrise Sawgrass Mills
  • DoubleTree Hotel Sawgrass
  • DoubleTree Sawgrass
  • DoubleTree Sawgrass Hotel
  • Hilton DoubleTree Sawgrass
  • Hilton Sawgrass
  • Hotel DoubleTree Sawgrass
  • Sawgrass DoubleTree
  • Sawgrass Hilton
  • Sawgrass Hotel
  • DoubleTree Hilton Hotel Sawgrass Mills
  • DoubleTree Hilton Sunrise Sawgrass Mills
  • DoubleTree Hilton Sawgrass Mills
  • DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills Hotel
  • DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills Sunrise

You should know

  • Pool access is available 24-hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.