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4.8 out of 5

"The beds are very comfortable, front desk staff is nice but house keeping..... meh, we asked for 2 towels and they told us they can only give us 1. " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

Family-friendly 3-star hotel near West Edmonton Mall

In Edmonton

Your stay at this West Edmonton hotel places you within 3 miles (5 km) of West Edmonton Mall and Galaxyland. World Waterpark and Palace Casino are also within 3 miles (5 km).

Family-friendly fun

This hotel features an indoor pool, a 24-hour gym, and a restaurant. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 105 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Wingate by Wyndham - Edmonton West ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wingate by Wyndham - Edmonton West

Everyone (1) Couples (1) Family (2)
5 out of 5

Posted by on 21 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by GSA Sara W

Thank you for the 5 out of 5 review! stay safe during these times, and happy to see you again in the future.

5 out of 5
Everything was excellent, pool, hot tub, breakfast and staff.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by GSA - Sara T.

Thank you for the 5 out of 5 review! Hoping to see you/you and family again.

4 out of 5
The pool area needs updating, the bottom of the pool is a little sharp on the feet specially for the little ones. When it’s busy the pool water should be checked more often than usual. The water in the pool looks a little dirty.

Posted by , from Saskatchewan on 6 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Alwyn Miller, Front Office Manager

We do have the pool checked daily and water samples sent to Alberta Health for compliance and safety purposes. I will share your feedback with the maintenance team for them to review. Hope to see you again soon.

5 out of 5
The beds are very comfortable, front desk staff is nice but house keeping..... meh, we asked for 2 towels and they told us they can only give us 1.

Posted by , from H-Town on 16 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Gemma Cumarat, Guest Services Manager

Jenn, Thank you for your 5/5 review and for staying with us. I will speak to the housekeeping Manager regarding the issue. We hope to see you again soon.

About the Wingate by Wyndham - Edmonton West

Location 18220 100 Ave, Edmonton, AB T5S 2V2

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wingate by Wyndham - Edmonton West offers its guests a children's pool, an indoor pool, a waterslide, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2942 square feet (273 square meters). A 24-hour fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the family-friendly Wingate by Wyndham - Edmonton West. Self parking is free. This 3-star Edmonton hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • 2942 sq ft of conference space
  • 273 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wingate by Wyndham - Edmonton West offers 105 accommodations with safes and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Homefire Grill Restaurant - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: CAD 25 per pet, per day
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 13
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 30
  • Property does not offer onsite COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: CAD 75 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Edmonton West
  • Wingate Wyndham Hotel Edmonton West
  • Wingate by Wyndham - Edmonton West Hotel
  • Wingate Wyndham Edmonton West Hotel
  • Wingate By Wyndham Edmonton West Hotel Edmonton
  • Wingate by Wyndham - Edmonton West Edmonton
  • Wingate by Wyndham - Edmonton West Hotel Edmonton

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.