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"The staff were amazing even with a mixup during the reservation. Very happy and friendly staff. " More

By a verified traveller on Sun 22 Dec 2019

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Hotel Description

Family-friendly stay near West Edmonton Mall

West Edmonton stay

At this West Edmonton hotel, you'll be within a 5-minute walk of West Edmonton Mall and Galaxyland. Starlight Casino and Ice Palace are also within half a mile (1 km).

Water park

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Bring the family and enjoy the water park, bowling alley, and mini golf. Business travelers can take advantage of the express check-out.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
CA $117* Per night/room 13 Jun. - 14 Jun.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

West Edmonton Mall Inn ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for West Edmonton Mall Inn

Everyone (2) Couples (1) Family (1)
2 out of 5
Room is clean enough . Entrance elevator and hallways dirty. only chose it to be in the mall. Advertising needs to be more precise. Wish I had not prepaid!

Posted by on 11 May 2023

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Comment from Hotel Management

25 May 2023 by General Manager

Thank you for taking the time to write a review Kathleen. While we wish you had a better stay, it is feedback like this that we learn from and use to improve. We are sorry to hear that we did not meet all of your expectations and we apologize for the inconvenience this may have brought your stay.

5 out of 5
The staff were amazing even with a mixup during the reservation. Very happy and friendly staff.

Posted by on 22 Dec. 2019

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1 out of 5

Posted by on 26 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by JC

Hello, We are sorry to hear your stay did not meet expectations. We do hope to have the opportunity to welcome you back your next visit to the area and hope your stay will be an enjoyable one!

About the West Edmonton Mall Inn

Location 17504 90 Ave Nw, Edmonton, AB T5T6L6

Property Features

West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free. This Edmonton hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that guest safety measures are currently in place.

  • No cribs (infant beds) available
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 17
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Edmonton Inn
  • West Edmonton Mall Inn Alberta
  • West Edmonton Mall Inn
  • West Edmonton Mall Hotel Edmonton
  • West Edmonton Mall Inn Hotel
  • West Edmonton Mall Inn Edmonton
  • West Edmonton Mall Inn Hotel Edmonton

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.