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"I love your beds. Always have. Covid rules and restrictions are amazingly confusing. I know its not your fault but compliance, I know is necessary but ... " More

By a verified traveller on Sun 16 Jan 2022

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Hotel Description

Family-friendly 4-star hotel near Edmonton City Centre

City center stay

Within a 15-minute walk of this Downtown Edmonton hotel, you'll find Edmonton City Centre and Rogers Place. Royal Alexandra Hospital and Kingsway Mall are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, limo/town car service, and a snack bar/deli are also offered.

Traditional Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $127* Per night/room 21 Oct. - 22 Oct.

Traditional Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Double Bed, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Westin Edmonton ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Westin Edmonton

Everyone (3) Couples (1)
5 out of 5
Great facility but the dining is lacking as the restaurant is not in demand.

Posted by on 9 Jul. 2021

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Comment from Hotel Management

14 Jul. 2021 by Joumana Ghandour, General Manager.

Hello, Thank you so much for staying with us and for your feedback. The restaurant reopened in June for breakfast and dinner. We are hoping to have more guests try our restaurant. We look forward to seeing you again soon.

2 out of 5
Some one should have said they had a pipe burst in February & the lounge, restaurant & lobby store were all closed.

Posted by on 3 May 2019

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5 out of 5
I love your beds. Always have. Covid rules and restrictions are amazingly confusing. I know its not your fault but compliance, I know is necessary but not overdoing the restrictions would make my experience much more pleasant.

Posted by , from Santa Barbara on 16 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by Eric

Hello Paul, Thank you for your feedback and for choosing to stay with us! I'm sorry to hear that restrictions had a negative impact on your experience and I will be sure to share this with the leadership team. Thank you for taking the time to share your experience.

4 out of 5

Posted by on 17 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Joumana Ghandour

Hello, Thank you so much for staying at the Westin and for your review. We hope to welcome you back soon. be well,

3 out of 5

Good enough for a last minute landing

The hotel room and the hotel itself is very nice, but there is a $30/night parking charge and a $12/day wifi charge...I thought we were past the days where you have to pay for wifi *anywhere*, especially somewhere that advertises itself pretty heavily as a business hotel! The shower had great water pressure, though, and lots of hot water.

Posted by on 1 Jul. 2015

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Property Features

The Westin Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. A 24-hour business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 27000 square feet (2508 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly The Westin Edmonton. Parking is available for a fee. This 4-star Edmonton hotel is smoke free.

  • 416 guestrooms or units
  • 20 levels
  • 27000 sq ft of conference space
  • 2508 sq m of conference space
  • Built in 1984
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Edmonton Station (6.1 km / 3.8 mi)
  • Metro station: Central Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Edmonton offers 416 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.

The Westin Edmonton has a restaurant on site.

Share Restaurant - This restaurant serves breakfast and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The parking fee is CAD 20 per day on Saturday and Sunday.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 35 per person (approximately)
  • Covered self parking fee: CAD 38.00 per night (in/out privileges)
  • Nearby parking fee: CAD 38.00 per night (82 ft away)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edmonton Westin
  • Westin Edmonton
  • Westin Hotel Edmonton
  • Westin Edmonton Hotel
  • The Westin Edmonton Hotel Edmonton
  • The Westin Edmonton Alberta
  • The Westin Edmonton Hotel
  • The Westin Edmonton Edmonton
  • The Westin Edmonton Hotel Edmonton

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.