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 Edmonton •1 Room
 Edmonton • 1 Room
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Sandman Hotel Edmonton West

3-star property
17635 Stony Plain Rd Nw, Edmonton, AB 1-855-887-0424
3.8 out of 5
Good!
See all 6 travelocity Reviews

"Staying in the tower is great but signage to get to front desk could of been better " More

By a verified traveller on Wed 03 Mar 2021

Points Of Interest

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Hotel Description

3-star eco-certified hotel near West Edmonton Mall

West Edmonton stay

Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Fantasyland. Rogers Place and Kingsway Mall are also within 6 miles (10 km).

Multiple dining options

This eco-certified hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-out are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $100* Per night/room 18 Jun. - 19 Jun.

Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room, 1 King Bed (Corporate - Atrium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sandman Hotel Edmonton West ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sandman Hotel Edmonton West

Everyone (3) Couples (2) Family (1)
3 out of 5

Posted by on 24 Apr. 2021

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Comment from Hotel Management

6 May 2021 by Sherene P

Dear Valued Guest ,thank you for staying with us ,we appreciate your review.

4 out of 5
Staying in the tower is great but signage to get to front desk could of been better

Posted by on 3 Mar. 2021

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Comment from Hotel Management

4 Mar. 2021 by Dale F

Dear Valued Guest ,thank you for staying with us we appreciate your feedback .We are happy you enjoyed your stay in the tower .We are currently working on improved signage from the tower to the front desk. We do apologize for any inconvenience this may have caused during your stay .We look forward to welcoming you back with our improved service.

5 out of 5
The location of our room was perfect as we were travelling with pets. The room was very quiet and very clean.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Chelsey Crocker

Thanks for taking a moment to share your review with us.

4 out of 5
I would have liked if balconies are afe mentiomed on gbf

Posted by on 17 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Chelsey Crocker

Thanks for taking a moment to share your review with us.

5 out of 5

Posted by on 6 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Deep Verma

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The front desk service was phenomenal, but the hotel room was so small and the king size bed was made with two twins which fell apart in the middle of night. Also while taking my shower the water stopped and was very disappointing. Last off the straw was when the house keepi g knocked on my door and wanted to clean up at 830 AM, when they say check out time is 11. ☹😡

Posted by , from Edmonton westend on 9 Oct. 2019

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About the Sandman Hotel Edmonton West

Location 17635 Stony Plain Rd Nw, Edmonton, AB T5S1E3

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. A fitness center, spa services, and a vending machine are also featured at the eco-certified Sandman Hotel Edmonton West. Self parking is free. Smoking is allowed in designated areas at this 3-star Edmonton hotel.

  • 261 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 15 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 6–16 for adults, and CAD 4–14 for children
  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Edmonton West
  • Sandman Hotel Edmonton West
  • Sandman Hotel Edmonton West Alberta
  • Sandman Inn Edmonton
  • Sandman Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel
  • Sandman Hotel Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel Edmonton

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.