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"When I arrived to check in I was told that a debit master card could not be used as a hold for additional expenses that may arise from my room. I have ... " More

By a verified traveller on Wed 01 May 2019

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Hotel Description

3-star eco-friendly hotel near South Edmonton Common

Near the airport

A stay at this Southside hotel places you within 3 miles (5 km) of South Edmonton Common and 6 miles (10 km) of University of Alberta. Edmonton City Centre and Rogers Place are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 235 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, free newspapers, and free local calls are also available.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$113* Per night/room 5 Apr. - 6 Apr.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 1 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Radisson Hotel Edmonton South ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Edmonton South

Everyone (2)
5 out of 5

Posted by on 4 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Nitish M

Dear Guest, Thanks for staying with us and taking the time to rate our hotel. We appreciate your feedback and look forward to seeing you again.

3 out of 5
When I arrived to check in I was told that a debit master card could not be used as a hold for additional expenses that may arise from my room. I have not had this issue with other hotels. I do not have a "credit" card. There was nothing noted on the web site that I recalled. It caused stress and frustration. It was resolved after the front end staff went bzck and forth 3 times to the manager. I would not stay here again.

Posted by on 1 May 2019

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Comment from Hotel Management

4 May 2019 by Sarah S

Thank you for taking the time to write a review for our hotel. On behalf of our entire staff at Radisson Hotel Edmonton South we apologize for the concerns you shared about your experience at this hotel. As per our hotel policy we require a major credit card upon check in for pre-authorization, we apologize for any inconvenience this may have caused but are glad we were able to come up with a solution. We hope for another opportunity to make a more favorable impression in the future.

5 out of 5

The staff at this hotel were welcoming and professional and made me, a single traveller, feel very comfortable.

Pros: Close restaurants, Free Internet, Quiet
I have stayed at this hotel on three different occasions. Each time I have been made to feel very welcome and comfortable. The different rooms I have stayed in have all been thoughtfully furnished and decorated, as well as very clean. The bathrooms are roomy, well maintained and well-stocked with towels and amenities. The housekeeping staff are conscientious, friendly and obliging and the service throughout the hotel is first class.

Posted by , from Vancouver, BC on 5 Oct. 2011

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4 out of 5

Checking in

Pros: Hotel was clean and spacious.
Cons: Drainage in the bath tub, when having a shower the water seems to accumulate like you going to have a bath.
Location: Lots to do and highway right there
Warm reception, overall very well kept Hotel and clean. Atmosphere was very homely.

Posted by , from Vancouver, BC on 30 Oct. 2017

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Comment from Hotel Management

3 Nov. 2017 by Ila Machado - Front Desk Supervisor

Dear Malcolm, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that overall you enjoyed your time at the Hotel. We apologize for the concern you shared about your bath tub. If you come to face a similar concern during a future stay with us, please don't hesitate to reach out to one of our employees. We look forward to see you again!

5 out of 5

EXCELLENT!

Wow, we travel a lot and there are many, many hotels in Calgary and I prefer to be closer to my sister downtown)but I will return HERE. The service (check in, room service, staff) were very caring, nothing was too much trouble. Our mattress was wonderful. The room was incredibly clean!

Posted by on 2 Feb. 2013

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5 out of 5

EXCELLENT!

Wow, we travel a lot and there are many, many hotels in Calgary and I prefer to be closer to my sister downtown)but I will return HERE. The service (check in, room service, staff) were very caring, nothing was too much trouble. Our mattress was wonderful. The room was incredibly clean!

Posted by on 2 Feb. 2013

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4 out of 5

Above average considering the price.

I stayed here for two nights, and was pretty satisfied with the value for the price, which, with the CAA discount is a steal. The building itself, while absolutely hideous from the outside, is quite nice inside. It's incorporated into a low-rise office complex and the "Atrium Cafe" inside is beautiful, and the Lionshead Pub provides decent night-time food and entertainment... If you can get past the 1970's geometric concrete design outside, beyond the doors is quite nice. Desk service was very friendly and accommodating, and housekeeping/roomservice were good. \n \nBe wary of the "high speed internet access" however, there is no wireless connection (only a retractable network cable) and "high speed" is a bit of an overstatement. Not much faster than 1990s dial-up. As far as the location goes, its right on Gateway Ave, which leads directly north into the downtown core, about a 15 minute drive in moderate traffic. The hotel is located in the sprawling commercial plazas of Edmonton South, next to a Labatt Brewery, so the air outside can smell downright awful if the wind is right, and there's not much to look at. \n \nOverall a nice stay once you're in the doors, but the outside and surrounding area leave me to look for other options next time. \n \nConsidering the absolute bargain price, however, 7/10.

Posted by on 12 Apr. 2008

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3 out of 5

Housekeeping service and terrible bed spoilt othervise not bad hotel.

Rooms are large and clean, however mattress in room 444 made for 3 unsleepable nights and severe back problems. After 3 nights was eventually able to move to a room that was fine.\nOther problem was housekeeping. One day left hotel with make up room sign on door at nine in the morning and returned at 3:30 p.m. and room was still not made up. On day I changed rooms, I vacated my room at 11:30 a.m. and returned at 10:00 p.m. to find new room not made up from previous guests.

Posted by on 8 Aug. 2007

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1 out of 5

would not reccomand

I was not pleased with the check in, the accomadations, the cleanleness of the room, the attitude of the front counter staff, very poor experience

Posted by on 4 Jun. 2006

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About the Radisson Hotel Edmonton South

Location 4440 Gateway Blvd, Edmonton, AB T6H5C2

Property Features

Radisson Hotel Edmonton South offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 29063 square feet (2700 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-friendly Radisson Hotel Edmonton South. An airport shuttle at scheduled times is available for a fee. Self parking is free. This 3-star Edmonton hotel is smoke free.

  • 235 guestrooms or units
  • 4 levels
  • 29063 sq ft of conference space
  • 2700 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Edmonton, AB (YEG-Edmonton Intl.) (22.7 km / 14.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Radisson Hotel Edmonton South offers 235 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Atrium Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 2

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5:00 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5:00 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per stay.

Pet Policy

  • Pets: CAD 10 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 15.25 per person (approximately)
  • Airport shuttle fee: CAD 18.00 per person (one-way)
  • Airport shuttle fee per child: CAD 18.00 (one-way)
  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Edmonton South
  • Radisson Hotel Edmonton South
  • Edmonton Radisson
  • Radisson Edmonton South Alberta
  • Radisson Edmonton South Hotel Edmonton
  • Radisson Edmonton Edmonton
  • Radisson Hotel Edmonton South Hotel
  • Radisson Hotel Edmonton South Edmonton
  • Radisson Hotel Edmonton South Hotel Edmonton

You should know

  • Radisson Hotel Edmonton South offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.