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4.5 out of 5

"Location staff overly nice but we were charged twice. We paid through travelelocity and was charged again. " More

By a verified traveller on Thu 19 Sep 2019

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Hotel Description

4-star eco-friendly hotel near Edmonton City Centre

City center retreat

Your stay at this Downtown Edmonton hotel places you within 2 miles (3 km) of Edmonton City Centre and Rogers Place. University of Alberta and Kingsway Mall are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as the business center and free WiFi in public areas. Enjoy freebies like buffet breakfast and an area shuttle

Free WiFi, comfy beds

The 184 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$122* Per night/room 2 Nov. - 3 Nov.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Matrix Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Matrix Hotel

Everyone (2) Couples (1) Family (1)
5 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Josh Solomon

Thank you for your feedback! I am so glad to hear you had a fantastic stay and our team took great care of you! We look forward to seeing you again! Josh Solomon General Manager

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Josh Solomon

Thank you for your review. I am pleased you enjoyed your time with us and look forward to welcoming you back again. Josh Solomon General Manager

5 out of 5
Excellent! Very dog friendly... excellent breakfast and wine tasting! Will be back again.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Josh Solomon

Thank you for your review. I am glad to hear you received terrific service during your stay with us and enjoyed our amenities! We hope to welcome you back soon, Josh Solomon General Manager

3 out of 5
Location staff overly nice but we were charged twice. We paid through travelelocity and was charged again.

Posted by on 19 Sep. 2019

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Property Features

Matrix Hotel offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this hotel measures 8167 square feet (759 square meters) and includes conference space. The eco-friendly Matrix Hotel also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. A free area shuttle within 10 kilometers is available. For a fee, parking is available. This 4-star Edmonton hotel is smoke free.

  • 184 guestrooms or units
  • 16 levels
  • 8167 sq ft of conference space
  • 759 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Edmonton Intl. Airport (YEG) (30 km / 18.6 mi)
  • Train station: Edmonton Station (6 km / 3.8 mi)
  • Metro station: Corona Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 10 kilometers
  • Parking: Self parking available for a surcharge

Room Amenities

Matrix Hotel offers 184 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily.

LOFT106 - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 20 per pet, per night
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25.00 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Matrix
  • Matrix Edmonton
  • Matrix Hotel
  • Matrix Hotel Edmonton
  • Matrix Hotel Edmonton, Alberta
  • Alberta
  • Matrix Hotel Hotel
  • Matrix Hotel Edmonton
  • Matrix Hotel Hotel Edmonton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.