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4.0 out of 5

"The staff were all super friendly and accommodating. I was very pleased with the room. The room was very clean, setup really nicely and beautiful big ... " More

By a verified traveller on Sun 28 Jul 2019

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Hotel Description

3.5-star Art Deco hotel near Edmonton City Centre

City center stay

Within a 15-minute walk of this North Central Edmonton hotel, you'll find Edmonton City Centre and Rogers Place. Also, Edmonton Convention Centre is within half a mile (1 km) and Royal Alexandra Hospital is within 2 miles (3 km).

Spa tub

A spa tub, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the express check-out.

Free WiFi, comfy beds

The 255 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, sofa beds, and LED TVs. Housekeeping is available on request.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$102* Per night/room 4 Oct. - 5 Oct.

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Edmonton Downtown ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Edmonton Downtown

Everyone (1) Couples (1)
4 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Reservations

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The staff were all super friendly and accommodating. I was very pleased with the room. The room was very clean, setup really nicely and beautiful big window. I was disappointed as one of the reasons I booked this hotel was for the hot tub and when we arrived we were told the hot tub was out of srervuce and had been for a while. This was disappointing as I may have decided to change my accommodations based on this information. Overal, the stay was pleasant. Great hotel to be able to walk into downtown Edmonton.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Reservations

Thank you so much for your kind comments and for staying with us. We take our guest feedback very seriously. I totally agree that information on amenities should be communicated for guests to make an informed decision. Hence, the Spa tub is listed under the Renovations/Closures section of the webpage. I am glad that other than the Spa tub issue, you had a lovely stay with us. We look forward to your next stay with us.

About the DoubleTree by Hilton Edmonton Downtown

Location 9576 Jasper Avenue NW, Edmonton, AB T5H4H7

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Fitness facility
  • Spa tub

Property Features

As a guest of DoubleTree by Hilton Edmonton Downtown, you'll find a spa tub, multilingual staff, and gift shops/newsstands. A computer station is on site and WiFi is free in public spaces. The business-friendly DoubleTree by Hilton Edmonton Downtown also features a fireplace in the lobby, laundry facilities, and a grocery/convenience store. Parking is available for a fee. This 3.5-star Edmonton hotel is smoke free.

  • 255 guestrooms or units
  • 11 levels
  • Built in 2016
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Edmonton Intl. Airport (YEG) (30.6 km / 19 mi)
  • Train station: Edmonton Station (6.6 km / 4.1 mi)
  • Metro station: Central Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Maximum 2 per room (weight limit: 55 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 28.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Edmonton Downtown Hotel
  • Hyatt Place Edmonton Downtown
  • Doubletree By Hilton Edmonton
  • DoubleTree by Hilton Edmonton Downtown Hotel
  • DoubleTree by Hilton Edmonton Downtown Edmonton
  • Quarter Note Hotel Hotel Edmonton
  • Quarter Note Hotel Hotel
  • Quarter Note Hotel Edmonton
  • Hyatt Place Edmonton / Downtown
  • Quarter Note Hotel Edmonton
  • DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.