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"This is a lovely hotel, well-maintained and really clean. My only disappointments were that their amenities in Travelocity have not been updated to re
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Within a 15-minute walk of this Downtown Edmonton hotel, you'll find Rogers Place and Edmonton City Centre. University of Alberta and Edmonton Convention Centre are also within 2 miles (3 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 300 guestrooms also offer free WiFi and TVs with satellite channels. 24-hour room service, minibars, and coffee/tea makers are also available. Housekeeping is available on request.
Premium Room, 1 King Bed (Coast Premium King with View)
Bed Count1 King BedMaximum Occupancy
3 Max
Premium Room, 1 King Bed with Sofa bed (Coast Premium King with Sofa Bed)
Bed Count1 King BedMaximum Occupancy
4 Max
Comfort Room, 2 Queen Beds (Coast Two Queens)
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Premium Suite, 1 King Bed (Coast Premium King Suite)
Bed Count1 King BedMaximum Occupancy
3 Max
Coast Edmonton Plaza Hotel by APA ratings based on 7 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Coast Edmonton Plaza Hotel by APA
Everyone (2)Family (1)
4 out of 5
This is a lovely hotel, well-maintained and really clean. My only disappointments were that their amenities in Travelocity have not been updated to reflect the closure of the restaurant, and that front desk staff were not wearing masks at all times. All in all, I would definitely recommend it - just be sure to call ahead or check the hotel website to see which amenities are or aren’t available.
Posted by a verified traveller on 21 Aug. 2021
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Comment from Hotel Management
29 Aug. 2021
by Front Desk
Hello, thank you for your great feedback. We are glad you enjoyed your stay with us. We are sorry that you could not enjoy our restaurant as it is still closed due to pandemic reasons. We hope to see you again!
5 out of 5
It was a great place to stay. Even had a heated toilet seat!! 😀
Posted by a verified traveller on 19 Oct. 2019
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Comment from Hotel Management
22 Oct. 2019
by Krish
Hello ! Thank you for posting your Coast Edmonton Plaza hotel by APA stay experience on Expedia. We appreciate your positive feedback and will for sure share it with our team members. Feedback like these are critical to our ambassadors morale and will certainly encourage them to continue their excellence in guest satisfaction. We have a very high guest satisfaction rate and it feels great to see that we exceeded your expectations. On your next visit please also try out our Prestons Restaurant + Lounge which has recently introduced a new menu for lunch and dinner. We look forward to welcoming you back soon and we truly appreciate the five on five. Krish Mani Rooms Division Manager
4 out of 5
Liked the location - excellent.
The mattress was fine and room amenities acceptable.
Did NOT like the warmed toilet seat and attachments.
The pillows were too full and thick and the duvet was too heavy.
Posted by a verified traveller on 29 May 2019
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Comment from Hotel Management
3 Jun. 2019
by Krish
Hello !
Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.
Thank you too for your great review of our hotel - our ambassadors would be ecstatic to see this feedback and it would propel them to greater heights. Please accept our apologies for the bedding - we do provide blankets on request
At Coast, we strive to deliver a refreshing stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience, so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better.
We look forward to welcoming you back soon and deliver a great Coast Hotels stay.
Sincerely,
Krish Mani
Rooms Division Manager
Coast Edmonton Plaza Hotel by APA
5 out of 5
Would recommend this hotel to anyone great staff great service great food great atmosphere great place to bring family pets and very good prices I truly enjoyed my stay here and am so excited to come back here again will definitely come back thanks for the awesome stay
Posted by Trinity on 3 Mar. 2019
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Comment from Hotel Management
5 Mar. 2019
by Krish
Hello ! Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. Thank you too for your great review of our hotel - our ambassadors would be ecstatic to see this feedback and it would propel them to greater heights At Coast, we strive to deliver a refreshing stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience, so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon Sincerely, Krish Mani Rooms Division Manager Coast Edmonton Plaza Hotel by APA
5 out of 5
Two of three elevators were out of order. It resulted in long waits.
Posted by a verified traveller on 24 Feb. 2019
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Comment from Hotel Management
27 Feb. 2019
by Krish
Hello !
Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels - our renovated rooms and public areas are refreshing and being so close to the Rogers Place arena adds value to a guest stay here. Thank you too for your great review of our hotel - the ambassadors that you have named would be ecstatic to see this feedback and it would propel them to greater heights
Please accept our apologies for not meeting your expectations during your stay at our hotel especially with regard to the availability of the elevator - it was unfortunate that this happened during the weekend and even though we tried to have the two ambassador elevators accessible for guests, this was absolutely not the standard that we strive for - we shall make sure that we review our internal processes currently in place so that this does not re-occur.
We truly appreciate knowing about your experiences
We look forward to welcoming you back soon.
Krish Mani
Rooms Division Manager
2 out of 5
Debit/visa not accepted for damage deposit. VISA only. I was left with no where to stay at 5 pm after a day of work! Front desk person was good, but could not assist me.
Posted by Liza, from Edmonton on 8 Oct. 2020
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Comment from Hotel Management
8 Oct. 2020
by Krish
Hello ! Thank you for your review. I'm sorry to hear you were unable to stay with the Coast Edmonton Plaza downtown due to our current policy of accepting only valid credit cards for damage deposit - we have communicated that through our messaging to all guests - Krish Mani Rooms Division Manager
4 out of 5
Posted by a verified traveller on 14 Nov. 2019
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Comment from Hotel Management
15 Nov. 2019
by Krish
Thank you too for your great review of our hotel - our ambassadors would be ecstatic to see this feedback and it would propel them to greater heights. Our ambassadors are the backbone of our culture here at Coast Hotels and we are so glad that you were able to experience our warm and professional team and appreciate them - thank you for that and for a four star rating !
Coast Edmonton Plaza Hotel by APA offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 161460 square feet (15000 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the eco-friendly Coast Edmonton Plaza Hotel by APA. For a fee, parking is available. This Art Deco Edmonton hotel is smoke free.
1 building
300 guestrooms or units
22 levels
161460 sq ft of conference space
15000 sq m of conference space
Built in 1972
Charging station for electric cars
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Library
Gift shop
Fireplace in lobby
ATM
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Laundry facilities
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Edmonton Station (5.9 km / 3.7 mi)
Metro station: Bay-Enterprise Square Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Coast Edmonton Plaza Hotel by APA offers 300 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Pillowtop beds
Minibar
In-room dining (24 hours)
Television
Satellite channels
Premium channels
Movies for purchase
Microwave available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Slippers
Toiletries (free)
Bidet
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Coast Edmonton Plaza Hotel by APA has a restaurant on site.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CAD 10.0 per night.
Pet Policy
Pets: CAD 20 per pet, per day
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 50 lbs)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Car not required
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Mobile key entry is not available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: CAD 20.95 per night (in/out privileges)
Pet fee: CAD 20 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: CAD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Coast Edmonton Plaza
Coast Edmonton Plaza Hotel
Coast Hotel Edmonton Plaza
Edmonton Plaza Hotel
Coast Edmonton Plaza Hotel APA
Coast Edmonton Plaza Hotel Alberta
Coast Edmonton Plaza APA
Coast Edmonton Plaza By Apa
Coast Edmonton Plaza Hotel by APA Hotel
Coast Edmonton Plaza Hotel by APA Edmonton
Coast Edmonton Plaza Hotel by APA Hotel Edmonton
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
