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"I like that the hotel is near downtown and within walking distance of nearby cultural and entertainment attractions " More

By a verified traveller on Tue 18 Feb 2020

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Hotel Description

3.5-star eco-friendly hotel near Edmonton Convention Centre

City center stay

Within a 10-minute walk of this Downtown Edmonton hotel, you'll find Edmonton Convention Centre and Citadel Theatre. Winspear Centre and Art Gallery of Alberta are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Valet parking, a computer station, and dry cleaning are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 307 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.

Concierge King Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 4 Max

Chateau Lacombe Hotel ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chateau Lacombe Hotel

Everyone (4)
4 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Ike J.

Dear Anonymous, thank you for your review and we look forward to your future visits with us.

3 out of 5

Posted by on 30 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Ike J.

Thank you, Anonymous, we appreciate your feedback!

5 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Ike J.

Dear Anonymous, Thank you for your kind review. We appreciate your patronage and look forward to your many return visits.

3 out of 5
I like that the hotel is near downtown and within walking distance of nearby cultural and entertainment attractions

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Taha

Dear Anonymous; thank you for your sincere review of our property. We do enjoy a great location for guests wanting to be in the core of Edmonton downtown.

1 out of 5

bad experience

Booked this hotel on their website, the site made it look great. Once in the room, the carpet was lifting throughout the room, wallpaper was peeling off the walls, the windows were so filthy you could hardly see out of them. Parking was deplorable, and there was a charge for parking in the attached parkade ($10.00/night). The TV was a crappy old 26"", the enamel on the bathtub was peeling off. I've stayed in nicer value priced motels. Paid $* plus parking, plus tax, Over $*dollars and I would have had a nicer room in a $* motel Horrible rip off.

Posted by on 14 Feb. 2009

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Comment from Hotel Management

28 Jun. 2016 by Katelynn

Thank you for your feedback. We are very sorry that you had a less than wonderful experience with us, and we will work hard to fix the areas that you've mentioned. Thank you again for your feedback, we greatly appreciate it.

3 out of 5

Great location but...

We liked the classy look of the hotel and all its amenities. Parking is not that good but the daily charge is fair. The only problem is that the washroom fan wasn't working and that's not acceptable. There wasn't a small fridge provided although there was room for it. We asked for a small fridge at the reception desk and this lady said one would be brought up immediately. It never came. Otherwise our hotel experience was good. Loved the view of the city from our room. Loved the restaurants on site. We would stay again for sure.

Posted by on 15 Oct. 2008

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Comment from Hotel Management

28 Jun. 2016 by Katelynn

Thank you for your feedback. We are very sorry that you had a less than wonderful experience with us, and we will work hard to fix the areas that you've mentioned. Thank you again for your feedback, we greatly appreciate it.

3 out of 5

Great Location

I selected this location because of it's proximity to several meetings I had in the area. Overall great experience; the entire hotel could use some updating though, great location, friendly staff. I had breakfast in the dining room, excellent view but food was definately over priced for what you got. Overal nice hotel and I would recommend it to anyone.

Posted by on 27 Sep. 2007

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Comment from Hotel Management

28 Jun. 2016 by Katelynn

Thank you so much for your feedback. The Chateau Lacombe Hotel is currently undergoing renovations in order to modernize our rooms and amenities. We hope we can have these issues fixed before your next stay with us. Thank you again for your feedback.

4 out of 5

Excellent Location & Well Priced

Assigned non-smoking room was formerly smoking; unfortunately it still stank. Customer service was excellent though not effective for diminishing the smell. Otherwise the stay was fantastic; nice firm bed, cable, clean bathroom with good shower, nice view of the River Valley. Use the parking lot beneath the building for $8/day. Restaurant upstairs is overpriced but the view of the city is worth it. Convenient and safe location with nice staff; I highly recommend this place.

Posted by on 10 Jun. 2007

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3 out of 5

not as expected

The parking is horrific, if you get a cofort suite its not that nice, furniture is clearly old and our room was not that clean, but movie selection was amazing, very secure hotel and friendly service.

Posted by on 24 Oct. 2006

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Chateau Lacombe Hotel. Parking is available for a fee. This 3.5-star Edmonton hotel is smoke free.

  • 307 guestrooms or units
  • 24 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Edmonton, AB (YEG-Edmonton Intl.) (30.6 km / 19 mi)
  • Train station: Edmonton Station (5.7 km / 3.5 mi)
  • Metro station: Central Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chateau Lacombe Hotel offers 307 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

La Ronde - This restaurant serves brunch and dinner. A children's menu is available.

Cafe Lacombe - This café serves breakfast, brunch, and lunch.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25.00 per night
  • Valet parking fee: CAD 35.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Chateau Lacombe Edmonton
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.