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Crown Isle Resort and Golf Community

4-star property
399 Clubhouse Drive, Courtenay, BC 1-855-887-0424
4.7 out of 5
Exceptional!
See all 3 travelocity Reviews

"Check in staff was very nice. Wonderful experience. " More

By a verified traveller on Fri 09 Sep 2022

Points Of Interest

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Hotel Description

4-star golf hotel near Crown Isle Resort and Golf Community, connected to the convention center

Near the airport

A stay at this hotel places you within half a mile (1 km) of Crown Isle Resort and Golf Community and 3 miles (5 km) of Comox Air Force Museum. Also, Seal Bay Nature Park is within 3 miles (5 km) and Comox Ferry Terminal is within 6 miles (10 km).

18-hole golf course

A golf course and a restaurant are featured at this smoke-free hotel. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free airport shuttle. A business center, free WiFi in public areas, and a terrace are also on offer.

Economy Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $299* Per night/room 3 Apr. - 4 Apr.

Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crown Isle Resort and Golf Community ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Isle Resort and Golf Community

Everyone (2) Family (1)
4 out of 5

Posted by on 24 Apr. 2019

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Comment from Hotel Management

9 May 2019 by Laura

Thank you for your review. We look forward to your next visit.

5 out of 5
Check in staff was very nice. Wonderful experience.

Posted by , from Eagle on 9 Sep. 2022

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Comment from Hotel Management

9 Sep. 2022 by Joselle Fernandez - Villa Guest Services Manager

Hi Kira,Thank you very much for the awesome rating. We are so glad to know that you had a great stay.We look forward to your next visit.All the best.

5 out of 5

On the first tee

Pros: Location and facilities.
A lovely room overlooking the first tee of Crowne Isle Golf Course. Very comfortable, with kitchenette facilities. We bought muffins and fruit and had leisurely breakfasts on the balcony. Nice and quiet.

Posted by on 25 Aug. 2016

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Comment from Hotel Management

29 Aug. 2016 by BT

Thank You for taking the time to give Crown Isle a great review! We hope to welcome you back soon.

About the Crown Isle Resort and Golf Community

Location 399 Clubhouse Drive, Courtenay, BC V9N 9G3

Renovations + Closures

The property will be renovating from March 27 2023 to October 30 2023 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Crown Isle Resort and Golf Community offers its guests a golf course. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, gift shops/newsstands, and a garden are also featured at Crown Isle Resort and Golf Community. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 4-star Courtenay hotel is smoke free.

  • 90 guestrooms or units
  • 2 levels
  • 10 buildings
  • Built in 1998
  • Ski lift tickets
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Crown Isle Resort and Golf Community offers 90 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (heating)

Food & Drink

Timber Room Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10:00 PM. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Crown Isle Resort and Golf Community offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:30 AM - 10:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Events/parties allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 16
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per stay
  • Resort fee: CAD 15 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Crown Isle Community
  • Crown Isle Community Courtenay
  • Crown Isle Resort Community
  • Crown Isle Resort Community Courtenay
  • Crown Isle Resort Golf Community
  • Crown Isle Community Courtenay
  • Crown Isle Resort and Golf Community Hotel
  • Crown Isle Resort and Golf Community Courtenay
  • Crown Isle Resort and Golf Community Hotel Courtenay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.