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4.7 out of 5

"Great location. Hotel was very clean. Friendly staff. Would stay here again. " More

By a verified traveller on Thu 10 Oct 2019

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Hotel Description

4-star eco-friendly hotel near Tivoli Gardens

City center stay

Within a 10-minute walk of this Copenhagen City Centre hotel, you'll find Tivoli Gardens and City Hall Square. Stroeget and University of Copenhagen are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a lobby fireplace, and express check-out are also offered.

Free WiFi, flat-screen TVs

The 304 soundproofed guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, down comforters, and flat-screen TVs with cable channels.

Standard double room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$140* Per night/room 8 Aug. - 9 Aug.

Executive double room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior single room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Imperial Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Imperial Hotel

Couples (1) Family (2)
5 out of 5
Great location. Hotel was very clean. Friendly staff. Would stay here again.

Posted by on 10 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by JAB

Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel I'll make sure to forward your kind words to the staff. Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator

5 out of 5
The staff was very friendly and helpful for touring around Copenhagen

Posted by on 16 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by MER

I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel. Thank you for your kind words.

4 out of 5
The hotel was well- situated in the city. Easy to walk to places of interest. The people at the front desk were very attentive and helpful. The room was very clean and comfortable. The breakfast buffet was not included in the room cost and it was overpriced. We did not eat at the hotel.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by mer

Dear Guest First of all thank you for taking your time to answer our survey. We appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Once again thank you for your comments. Best regards, Maiken Elling Richardson Reservation Coordinator

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Imperial Hotel. For a fee, parking is available. This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 6 levels
  • Built in 1958
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Kastrup Airport (CPH) (12.5 km / 7.7 mi)
  • Train station: Copenhagen (ZGH-Copenhagen Central Train Station) (0.4 km / 0.3 mi)
  • Metro station: Copenhagen Vesterport Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Imperial Hotel offers 304 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Ristorante L'Appetito - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 350.0 per night.
  • Cribs (infant beds) are available for DKK 150.0 per night.

Pet Policy

  • Pets: DKK 200 per pet, per night
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: DKK 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 185 for adults and DKK 185 for children (approximately)
  • Self parking fee: DKK 220 per day
  • Pet fee: DKK 200 per pet, per night
  • Service animals are exempt from fees
  • Futon bed fee: DKK 350 per night
  • Crib (infant bed) fee: DKK 150.0 per night
  • Rollaway bed fee: DKK 350.0 per night
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Copenhagen
  • Imperial Hotel Copenhagen
  • Imperial Hotel Hotel
  • Imperial Hotel Copenhagen
  • Imperial Hotel Hotel Copenhagen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.