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"Room was spacious. Too bad breakfast isn’t complimentary " More

By a verified traveller on Mon 04 Mar 2019

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Hotel Description

Enjoy the indoor pool at this 3-star Pleasant Hill hotel

In suburbs

Within 3 miles (5 km) of this Pleasant Hill hotel, you'll find Sunvalley Shopping Center and Lindsay Wildlife Museum. The Veranda and Ruth Bancroft Garden are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 135 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$160* Per night/room 2 Jul. - 3 Jul.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Pleasant Hill ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Pleasant Hill

Everyone (5) Family (2)
5 out of 5

Posted by on 17 Aug. 2019

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Comment from Hotel Management

16 Sep. 2019 by GM

Thank you for the 5 rating. It was a pleasure to serve you!

4 out of 5
Room was spacious. Too bad breakfast isn’t complimentary

Posted by on 4 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by GM

Thank you for taking time out of your busy day to respond regarding your most recent stay with us. Your feedback is valuable and used for training and education. Please note we do have a "Stay For Breakfast" package that does include the cost of breakfast in the rate (At a discount). Please look for this package when looking online. Hope to see you soon!

5 out of 5

Posted by on 3 Mar. 2019

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Comment from Hotel Management

11 Apr. 2019 by GM

Thank you for the 5 out of 5 rating. Hope to serve you soon!

3 out of 5
retired seniors in town for a medical review, both of us with disabilities. I asked if someone could help me with our luggage. I then waited out front for approx. 10 mins, no one came so I hoisted a cart and moved my own luggage. Afterwards some asked "did anyone come " the answer was no. So I tipped myself 5 bucks. I just thought someone would help. most hotels would.

Posted by , from Winton, California on 21 Sep. 2018

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Comment from Hotel Management

26 Sep. 2018 by GM

Thank you for taking time out of your busy day to respond regarding your most recent stay with us. I am sorry there were issues with someone trying to help you. Although we are a select service hotel...my staff is always willing to help with luggage or to carry something. I will absolutely review with my team and ensure this remains an isolated incident. Again, my apologies.

4 out of 5
Great location. Polite and pleasant staff. Bathtub drain very slow. Great shampoo and conditioner.

Posted by , from CA on 28 Aug. 2018

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Comment from Hotel Management

4 Sep. 2018 by General Manager

Thank you for your commentary. I will be sure to share with the staff. Hope to see you at a Marriott property soon!

4 out of 5

Book directly to get latest info

I booked through Travelocity, and not a hotel website, which states that the hot tub was out of service. I booked the hotel specifically to have a hot tub. When I got there I was informed that the spa was out of commission. I was told that it was posted on the website. Since I did not see the website because I booked through Travelocity, I was disappointed.

Posted by , from california on 28 Dec. 2015

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Comment from Hotel Management

20 May 2016 by General Manager

Thank you for taking time out of your busy day to respond regarding your most recent stay with us. Please contact a leadership member on property directly as we would like to speak with you personally to discuss our product & services and your expectations. We look forward to hearing from you. Sincerely, Courtyard by Marriott Leadership Team

4 out of 5

A Pleasant (Hill) Surprise

Pros: Clean and comfortable.
Cons: Not sure why it occurred, and saw no repetition, but at one front desk person might need a remedial course in manners and attitude.
Location: Were were in the area for a specific family event, so we had no reason to check out this aspect.
This one was unexpected. We had been told that Pleasant Hill was usually OK, but watch out. Our room was clean and comfortable. Very nice, even if not luxurious. The property facilities were off the lobby, and while not first rate, again they adequate. On the "watch out" part, I suppose it is good advice anywhere anytime, but the immediate surroundings -many shops and stores, were clean and well lit, and we saw no signs of problems (graffiti and trash were non-existent) and while there was a city sponsored event across the busy street, it did not have any adverse impact on us whatsoever. If there was a fly in the ointment it was this: We arrived before check-in time following a long drive, and hoped our room might be available. The person at the from desk was downright rude in telling us were were too early and the we could not have our room until the proper time. We left to kill time, and although not looking forward to returning and check-in, we did it without difficulty, and the front desk personnel were very pleasant. Everything else was smooth.

Posted by , from San Fernando Valley, California on 24 Mar. 2015

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Comment from Hotel Management

9 Apr. 2015 by Manager

Thank you for sharing your experience, we value your opinion and hope to see you again on your next travel to the Pleasant hIll area.

5 out of 5

Recommended yes!

Pros: Close restaurants, Free Internet, Quiet
The courtyard in pleasant hill ca! All we can say is WOW, wonderful and definitely Pleasant! Very clean , great part of town, great shops theatre in walking distance. We slept like babies in the beautiful and very comfortable clean and fresh linens! We will keep this one on our favorite list!

Posted by , from Greenfield, CA 93927, USA on 21 Jun. 2012

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Comment from Hotel Management

27 May 2014 by Tracie

Thank you so much for taking the time to provide your feedback for our future guests. We really appreciate your business and hope to see you at a Marriott property again soon!

4 out of 5

I liked the Hotel. I was NOT impressed with the customer service, or lack there of! :(

When I booked the room online it had a picture of a jacuzzi tub in the room. So imagine my disappointment when we arrived to my boyfrends birthday weekend and our room had no jacuzzi tub in our room. So I being a reasonable person, tried to reason with the staff. But they gave me some really lame reason, like, "the picture that you that booked, is not the room that you get, and if you want that room you have to pay extra now." If you ask me, that is very poor customer service!!! I have ben upgraded for free, MANY TIMES, AND AT MANY DIFFERENT HOTELS!!! So I know it is commen, as well as GOOD CUSTOMER SERVICE!!!

Posted by on 3 Feb. 2011

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Comment from Hotel Management

3 Jul. 2014 by Tracie

Thank you so much for taking time out of your schedule to give your feedback. We are so glad you enjoyed your stay with us, despite the confusion with the in-room hot tub. We rennovated our property about 2 years ago, and we no longer have the hot tubs in any of our rooms. We certainly apologize you booked and saw outdated photos and we were not able to fulfill that request. We do hope to see you back at our property soon.

2 out of 5

Marriott review

I would definitely never stay at this hotel again. The beds and bedding were terribly uncomfortable, the noise in the rooms from the outside street was very loud, although location of hotel in proximity to fun restaurants and movie theaters was nice noise level not worth it. I bought into their package deal for breakfast and a visa giftcard, and when we checked in I asked if they were serving breakfast by 7:30 and they advised we would be able to grab food and go, but none was ready. Then when I asked for my visa gift card they said they issue it upon checkout but what I received was a visa voucher that I must go on line to apply for and when we went to it had already been unavailable. So total bust!

Posted by on 12 Mar. 2010

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About the Courtyard by Marriott Pleasant Hill

Location 2250 Contra Costa Blvd, Pleasant Hill, CA 94523

Property Features

Courtyard by Marriott Pleasant Hill offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Courtyard by Marriott Pleasant Hill also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available. This 3-star Pleasant Hill hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Oakland, CA (OAK-Oakland Intl.) (41.4 km / 25.7 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Courtyard by Marriott Pleasant Hill offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 12 per person (approximately)
  • Self parking fee: USD 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Pleasant Hill
  • Courtyard Marriott Pleasant Hill
  • Courtyard Pleasant Hill
  • Marriott Pleasant Hill
  • Pleasant Hill Courtyard
  • Pleasant Hill Courtyard Marriott
  • Pleasant Hill Marriott Courtyard
  • Courtyard By Marriott Pleasant Hill Hotel Pleasant Hill
  • Courtyard Marriott Pleasant Hill Hotel
  • Pleasant Hill Marriott
  • Courtyard by Marriott Pleasant Hill Hotel
  • Courtyard by Marriott Pleasant Hill Pleasant Hill
  • Courtyard by Marriott Pleasant Hill Hotel Pleasant Hill
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.