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4.2 out of 5

"Property and staff were very nice, just wish we were able to use the pool, and that the ice machine wasn’t across from our room other than that we had ... " More

By a verified traveller on Sun 30 Aug 2020

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Hotel Description

3-star eco-friendly hotel near Abbotsford Regional Hospital and Cancer Centre

Near the airport

Your stay at this Clearbrook hotel places you within 3 miles (5 km) of Abbotsford Regional Hospital and Cancer Centre and Abbotsford Entertainment and Sports Centre. MSA Arena and The Reach Gallery Museum are also within 2 miles (3 km).

Free perks

The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 128 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Business Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $140* Per night/room 1 Jan. - 2 Jan.

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (4 queen beds)

Bed Count 4 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Plus Regency Inn & Conference Centre ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Regency Inn & Conference Centre

Everyone (4)
4 out of 5
Property and staff were very nice, just wish we were able to use the pool, and that the ice machine wasn’t across from our room other than that we had a great stay :)

Posted by , from Princeton, BC on 30 Aug. 2020

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Comment from Hotel Management

31 Aug. 2020 by Guest Services

Thank you for kind comments regarding your recent stay, to ensure you are not placed across from the ice machine for your next stay stay please input a request through Expedia. When we see this request on our end we will try our best to meet it.

4 out of 5
Good location..quiet and close to airport. Clean rooms pleasant staff

Posted by on 23 Jan. 2020

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Comment from Hotel Management

13 Mar. 2020 by Sarah S

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5

Posted by on 17 Aug. 2019

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5 out of 5

Posted by on 22 May 2019

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4 out of 5
Nice, new, pretty hotel. The breakfast was great. Omelets, bacon, french toast, and all the other normal stuff. The breakfast staff went out of their way to be friendly and overturn the normal hotel tradition of having surly breakfast staff. The only issues were that the sink drained slowly, which is common but I hate, and the shower was one of those corner closet showers. I've never used one of those before, but I can't believe they even make them. It was so tight, when I lifted my arm to wash under it, I banged my elbow on the wall. And standing in it to shower feels like you've been bad and now must face the wall and think about what you've done. But I think the reason we had that shower was that we got the jacuzzi room. Other rooms probably have normal showers.

Posted by on 2 Jan. 2019

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About the Best Western Plus Regency Inn & Conference Centre

Location 32110 Marshall Rd, Abbotsford, BC V2T1A1

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Regency Inn & Conference Centre offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Best Western Plus Regency Inn & Conference Centre. Free self parking is available. This 3-star Abbotsford hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars or lounges
  • To-go breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Regency Inn & Conference Centre offers 128 accommodations with video-game consoles and safes. Flat-screen televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Abbotsford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Rickys Country Restaurant - This sports bar serves breakfast, brunch, dinner, and light fare.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Hotel Names

  • Best Western Plus Regency
  • Best Western Plus Regency Abbotsford
  • Best Western Plus Regency Inn
  • Best Western Plus Regency Inn Abbotsford
  • Abbotsford Best Western
  • Best Western Abbotsford
  • Best Western Plus Regency Inn And Conference Centre
  • Best Western Plus Regency Inn Conference Centre
  • Best Plus Regency & Conference
  • Best Western Plus Regency Inn & Conference Centre Hotel
  • Best Western Plus Regency Inn & Conference Centre Abbotsford

You should know

  • Pool access available from 6:00 PM to 7:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.