Skip to main content
Beginning of main content
4.2 out of 5

"Liked they greeted me as soon as I walked and checked me in quickly " More

By a verified traveller on Tue 26 Oct 2021

Enter dates to see availability

Hotel Description

4-star hotel near Chicago Riverwalk

City center retreat

A stay at this The Loop hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Chicago Theatre and Grant Park are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, express check-in, and express check-out are also offered.

Free WiFi, iPod docks

In addition to flat-screen TVs with satellite channels, the 121 guestrooms offer free WiFi and iPod docks. Other amenities include room service, premium bedding, and coffee/tea makers. Housekeeping is available once per stay.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$122* Per night/room 14 Nov. - 15 Nov.

Suite, 1 Queen Bed, Kitchenette (One Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

River Hotel ratings based on 55 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for River Hotel

Everyone (22) Couples (15) Family (15)
5 out of 5
Liked they greeted me as soon as I walked and checked me in quickly

Posted by on 26 Oct. 2021

Was this review helpful to you?
5 out of 5
Liked how I was greeted as soon as entered, checked was fast and friendly. Great central location. I Recommend this hotel.

Posted by on 26 Oct. 2021

Was this review helpful to you?
5 out of 5
The guy when we walked in was very welcoming and created good conversation and was friendly, clean and organized. City view was amazing and hotel is located in such a great spot with many stores near

Posted by on 18 Oct. 2021

Was this review helpful to you?
5 out of 5
This hotel is wonderful! It’s my first time to stay and i will definitely will come back and not stay anywhere else when I’m in Chicago. Besides getting a really good service from the front desk staff especially Pedro and Ronnie they are nothing but so helpful with all their guests. The location is perfect close to everything you need and has a nice view from my room and they always keep the front of the hotel lobby clean.. i love this hotel I am very pleased with my stay and I am planning to come back again in April.. Thank you guys for making my stay a wonderful one ❤️

Posted by on 4 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Oct. 2021 by Liz Cano

Thank you very much for such kind words. We are thrilled to hear your first time in the hotel was a successful one. We will definitely share your feedback with Pedro and Ronnie, they are our dynamic duo. In addition, we will share your feedback with our housekeeping department as well. We look forward to hosting you again on April.

4 out of 5
We enjoyed our stay. Great location. Booked a king room, and it was two twins pushed together. Very uncomfortable. Had self service kiosks to check in and out, but no signage letting guests know that’s what they are for.

Posted by on 2 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Oct. 2021 by Liz Cano

We are happy to hear you enjoyed our stay and you found our location very convenient. We are sorry to hear you were uncomfortable, in our rooms. Our kiosks are always accompanied by a Guest Experience Manager to ensure your check in and check out experience is a unique one, we are sorry you weren't aware you also had the opportunity to practice the self check in.

4 out of 5
Great location,and the staff was very helpful and welcoming . The Hotel was extremely quiet.

Posted by on 24 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Oct. 2021 by Liz Cano

We are pleased to hear you enjoyed our location and our staff took great care of you. We are happy to hear you were satisfied with your stay. We hope to see you again soon.

5 out of 5
Staff was very nice and friendly. Room was clean and had everything you could need.

Posted by on 3 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

6 Jul. 2021 by Raina A

Thanks for staying with us. We appreciate your feedback!

2 out of 5
I didnt like how was told parking prices and when was time to pay it was $15-20 more each time and the parking garage was not close walking distance from hotel.

Posted by on 21 Feb. 2021

Was this review helpful to you?
Comment from Hotel Management

22 Feb. 2021 by Ryan Grady - Hotel Manager

Thank you for providing feedback regarding your recent stay. The parking price is an agreed amount as long as it is within the time period allowed. If there is ever an issue the front desk staff is available for you 24 hours a day to assist. There are also several garages in the area, some within just half a block from the hotel, the difference comes down to price. We like to offer our guests with several options to fit their budget or convenience needs.

5 out of 5

Posted by on 25 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2021 by Ryan Grady - Hotel Manager

Brianna - We are glad to hear you enjoyed your time with us! We hope you come back to stay with us again soon!

5 out of 5

Posted by on 4 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

8 Oct. 2020 by Ryan Grady - Hotel Manager

We are happy you enjoyed your stay! Please come back and see us again soon!

Property Features

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. The business-friendly River Hotel also features a fitness center, concierge services, and laundry facilities. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 121 guestrooms or units
  • Dining venue
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.9 km / 0.6 mi)
  • Metro station: Clark-Lake Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

River Hotel offers 121 accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

River Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • One child stays free
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Offsite parking fee: USD 25 per night (0.4 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel River
  • River Hotel
  • River Hotel Chicago
  • River Chicago
  • River Hotel Hotel
  • River Hotel Chicago
  • River Hotel Hotel Chicago

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://fr.travelocity.ca/Chicago-Hotels-River-Hotel.h2675313-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-River-Hotel.h2675313-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://fr.travelocity.ca/Chicago-Hotels-River-Hotel.h2675313-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.