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4.9 out of 5

"Everything was good No complaints Will definitely recommend to friends " More

By a verified traveller on Mon 21 Oct 2019

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Hotel Description

5-star luxury hotel near Chicago Water Tower, connected to a shopping center

City center retreat

With a stay at this Near North Side hotel, you'll be steps from Chicago Water Tower and Lookingglass Theatre. Water Tower Place and Loyola University Museum of Art are also within half a mile (1 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the 24-hour gym and perks like free WiFi.

Free Internet, soaking tubs

The 198 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include deep soaking bathtubs, iPod docks, and LCD TVs with satellite channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$370* Per night/room 21 Nov. - 22 Nov.

Park, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Water Tower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Gold Coast)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Hyatt Chicago ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Hyatt Chicago

Everyone (4) Couples (1) Family (1)
5 out of 5
Everything was good No complaints Will definitely recommend to friends

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Jennifer Esquivel

Thank you so much for taking the time to review the hotel. We are glad to hear you enjoyed your experience and we appreciate the recommendation. We hope to welcome you back soon!

5 out of 5

Posted by on 28 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Aimee

Thank you for your feedback. We look forward to welcoming you back to The Park soon!

5 out of 5

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Jennifer Esquivel

Thank you for taking the time to review the hotel. We are glad you enjoyed your stay with us! We hope to welcome you back soon.

4 out of 5
Nice view from room but looks dated. Bed was stiff as a board and there was something wrong with the electrical, the lights flickered in the room ever time we heard the wind howl.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Joy

Thank you for choosing the Park Hyatt Chicago. We look forward to future visits and we will do our very best to make your next visit flawless. Joy

5 out of 5
Oddly we were unable to figure out how to start the bathroom ceiling fan.

Posted by on 11 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by Jennifer Esquivel

Unfortunately we do not have ceiling fans in the bathroom. We hope you enjoyed the rest of your stay at the Park Hyatt Chicago. Please visit us again soon!

5 out of 5
Close to shopping and restaurants The staff were extremely nice and helpful

Posted by on 8 Aug. 2018

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Comment from Hotel Management

9 Aug. 2018 by Jennifer Esquivel

Thank you so much for your kind feedback. We are glad that you enjoyed your experience at the Park Hyatt Chicago. We hope to welcome you back soon.

5 out of 5

Beautiful hotel!!!

The hotel is beautiful, the service was excellent, the room huge and very nice, the food wonderful!!!

Posted by , from Maryland on 31 May 2013

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5 out of 5

GREAT PLACE

We really enjoyed our stay. We had great service and our room was perfect. The rooms are very clean and the beds are comfortable. The location of the hotel was great it was within walking distance of shopping,great places to eat and Navy Piar.

Posted by on 8 Aug. 2006

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Property Features

Park Hyatt Chicago offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Park Hyatt Chicago. For a fee, parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this 5-star Chicago hotel.

  • 1 building
  • 198 guestrooms or units
  • 18 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.4 km / 0.9 mi)
  • Metro station: Chicago Station (Red Line) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Hyatt Chicago offers 198 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and laptop-compatible safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

NoMI - This restaurant serves breakfast, brunch, lunch, and dinner.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

This property offers 24-hour transportation for a surcharge.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 74.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Park Hyatt
  • Hyatt Chicago Park
  • Park Hyatt Chicago
  • Park Hyatt Chicago Hotel
  • Park Hyatt Chicago Hotel Chicago
  • Park Hyatt Hotel
  • Chicago Hyatt
  • Hyatt Chicago
  • Park Hyatt
  • Park Hyatt Chicago Hotel
  • Park Hyatt Chicago Chicago
  • Park Hyatt Chicago Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.