Skip to main content
Beginning of main content

"Parking isn’t the best but it’s Chicago " More

By a verified traveller on Mon 20 Sep 2021

Enter dates to see availability

Hotel Description

4-star hotel near John Hancock Center

Central Chicago getaway

You'll be steps from John Hancock Center and within a 10-minute walk of Museum of Contemporary Art with a stay at this Near North Side hotel. Millennium Park and Navy Pier are also within 2 miles (3 km).

Business services

This hotel features free WiFi in public areas, laundry facilities, and self parking. Traveling for business? Take advantage of the express check-in, express check-out, and conference space. A library, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 306 guestrooms offer thoughtful touches like bathrobes and slippers. TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers. Housekeeping is available once per stay.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$118* Per night/room 14 Nov. - 15 Nov.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Millennium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Millennium Knickerbocker Chicago ratings based on 49 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Millennium Knickerbocker Chicago

Everyone (24) Couples (14) Family (7)
2 out of 5
The floors were stained and the overall quality of the room was poor for the price. Also the water was flying every direction in the shower.

Posted by on 26 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2021 by BN

Thank you for staying with us and your feedback. Please approach our front desk for assistance and we apologize for the inconvenience caused. Front Office Manager

4 out of 5
Parking isn’t the best but it’s Chicago

Posted by on 20 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

20 Sep. 2021 by BN

Thank you for staying with us and your feedback. We look forward to seeing you again soon. Front Office Manager

4 out of 5
Great location.

Posted by on 30 Aug. 2021

Was this review helpful to you?
Comment from Hotel Management

30 Aug. 2021 by BN

Thank you for choosing to stay with us and we hope to see you again soon. Front Office Manager

2 out of 5
I am trying to not be overly critical as we are all pulling out of COVID. The front desk advised us that they were short staffed. The lobby staff sat in 2 chairs and were on their phones. We asked about the on-site restaurant and were told they don’t have one (they do). I was excited to stay at this historic property but felt as if we could not explore it and appreciate the beauty of the hotel. We felt we were unwelcome guests paying roughly $500 for two nights.

Posted by on 11 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Jul. 2021 by Scott Muxfeldt Night/Audit Manager

Thank you for staying with us and for sharing such valuable feedback about your experience. Please accept our sincerest apologies for the shortfalls in service you experience but rest assured we will be addressing the concerns you have brought to our attention appropriately as we want to provide only the best service for all of our amazing guests. Take care and have a wonderful day.

3 out of 5
Toilet paper low. Wouldn’t bring more paper up. Said we had to come to lobby. Broken flush mechanism on toilet. It was an unusual pair of wall buttons to be pushed to flush. Access to Netflix was a nice touch.

Posted by on 13 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Jun. 2021 by Scott Muxfeldt-Night Manager

Thank you for staying with us and for sharing such valuable feedback about your experience. I do wish to apologize for the shortfalls in service you experienced as we only want to provide the best for our guests and we will be addressing your concerns accordingly. Take care and have a wonderful day.

5 out of 5

Posted by on 7 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

23 Jun. 2021 by Scott Muxfeldt-Night Manager

Thank you for staying with us and for sharing such a kind review of your experience. We look forward to welcoming you back soon! Take care and have a wonderful day.

5 out of 5

Posted by on 3 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Jun. 2021 by Scott Muxfeldt-Night Manager

Thank you for staying with us and for sharing such a positive review of your experience. We hope to welcome you back soon! Take care and have a wonderful day.

1 out of 5

Posted by on 1 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

1 Jun. 2021 by Scott Muxfeldy-Night Manager

Thank you for your review. We will be looking into how were can improve on our level of service.

4 out of 5
It was a nice hotel due to Covid amenities very limited to none.

Posted by on 13 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

13 Apr. 2021 by Michael

Thank you for your review, we hope to see you again soon and when we have our full amenities back up and operating.

5 out of 5
Nice place to stay when visiting in Chicago area only out service was wrong no heat

Posted by on 10 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2021 by Michael

Thank you for your review, we look forward to seeing you again soon

About the Millennium Knickerbocker Chicago

Location 163 East Walton Place, Chicago, IL 60611

Property Features

As a guest of Millennium Knickerbocker Chicago, you'll find a library, tour/ticket assistance, and multilingual staff. Event space at this hotel measures 4961 square feet (461 square meters) and includes conference space. Public spaces have free WiFi. The business-friendly Millennium Knickerbocker Chicago also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 306 guestrooms or units
  • 14 levels
  • 4961 sq ft of conference space
  • 461 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (2.5 km / 1.6 mi)
  • Metro station: Chicago Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Millennium Knickerbocker Chicago offers 306 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per night
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 20.00 per day
  • Facilities fee: USD 15 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Knickerbocker
  • Millennium Knickerbocker Chicago
  • Millennium Knickerbocker Hotel
  • Millennium Knickerbocker Hotel Chicago
  • Chicago Millennium Knickerbocker Hotel
  • Knickerbocker Hotel Chicago
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Chicago
  • Millennium Knickerbocker Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://fr.travelocity.ca/Chicago-Hotels-Millennium-Knickerbocker-Chicago.h15087-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Millennium-Knickerbocker-Chicago.h15087-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://fr.travelocity.ca/Chicago-Hotels-Millennium-Knickerbocker-Chicago.h15087-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.