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"Reserved a room with a king bed and it turns out they put two twins together and call it a king " More

By a verified traveller on Mon 09 Aug 2021

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Hotel Description

4-star hotel in The Loop

Heart of Chicago

At this The Loop hotel, you'll be within a 5-minute walk of State Street and Willis Tower. Skydeck Ledge and DePaul University-Loop Campus are also within half a mile (1 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and express check-in are also offered.

Free WiFi, iPod docks

In addition to LCD TVs with satellite channels, the 321 guestrooms offer free WiFi and iPod docks. Room service, premium bedding, and coffee/tea makers are also available. Housekeeping is available once per stay.

Club Room, 1 Queen Bed (Club Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$133* Per night/room 17 Oct. - 18 Oct.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Kitchenette (Superior Room With Kitchenette)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Standard Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Quarters Hotel, Central Loop ratings based on 32 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Club Quarters Hotel, Central Loop

Everyone (19) Couples (4) Family (4)
1 out of 5
According to my bank, they could not collect the hotel charge in a reasonable time period, because of the hotel. That caused the hotel charge to be delayed at least 2 weeks and ruined my budget. No hotels I stayed at had that problem. Terrible management at this hotel.

Posted by on 21 Aug. 2021

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Comment from Hotel Management

21 Aug. 2021 by Club Quarters Central Loop Hotel

Thank you very much for your feedback. I am sorry that you had such an experience. We authorize your card upon arrival for the full amount of your stay plus an additional amount for incidentals. At checkout, we do charge the final total to the card on file and then release any unused portion of that authorization back to the card. Processing the transaction may take your bank up to 7-10 business days, not including weekends or holidays. However, once we at the hotel put the charges through, it is then up to the bank to process that, and we have no control after that point, unfortunately. This is a standard industry practice and we do advise guests of that via pre-arrival messages, emails, and signage at the front desk. Once again, please accept our sincerest apologies for your dissatisfaction.

3 out of 5
Reserved a room with a king bed and it turns out they put two twins together and call it a king

Posted by on 9 Aug. 2021

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Comment from Hotel Management

10 Aug. 2021 by Club Quarters Central Loop Hotel

Thank you for your feedback.

5 out of 5
located in an excellent area

Posted by on 4 Aug. 2021

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Comment from Hotel Management

4 Aug. 2021 by Paul

Glad you were able to appreciate our great location !

5 out of 5
Loved it

Posted by on 26 May 2021

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Comment from Hotel Management

27 May 2021 by Kevin M. - Senior Guest Experience Manager

Thank you for taking the time to rate our hotel! I am so glad you had an excellent experience. We hope to see you again soon!

4 out of 5
It was a convenient hotel. Close to the train, not to far from the main activities and easy to walk to. A little outdated but it did the job

Posted by on 18 May 2021

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Comment from Hotel Management

18 May 2021 by Paul

Thank you for the feedback

5 out of 5

Posted by on 17 May 2021

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Comment from Hotel Management

27 May 2021 by Kevin M. - Senior Guest Experience Manager

Thank you for taking the time to rate our hotel! I am so glad you had an excellent experience. We hope to see you again soon!

5 out of 5
Front desk was very helpful when checked in and the room was very clean. I have no complaints had a very nice stay.

Posted by on 12 Feb. 2020

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5 out of 5
Great location and clean hotel! I enjoyed my stay.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by JZ

Thank you for your feedback!

5 out of 5

Posted by on 14 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by JZ

Thank you for your feedback!

4 out of 5
Very convenient Loop area hotel at an affordable price. Within easy walking distance of many attractions. Room was a bit small but comfort, cleanliness, and convenient location made our stay very nice.

Posted by on 17 Oct. 2019

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About the Club Quarters Hotel, Central Loop

Location 111 West Adams Street, Chicago, IL 60603

Property Features

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Club Quarters Hotel, Central Loop also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 321 guestrooms or units
  • 8 levels
  • Dining venue
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Union Station (0.9 km / 0.6 mi)
  • Metro station: Jackson Station (Blue Line) (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Club Quarters Hotel, Central Loop offers 321 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided once per stay.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (once per stay)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Club Quarters Hotel, Central Loop has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Quarters Central
  • Club Quarters Central Hotel
  • Club Quarters Central Hotel Loop
  • Club Quarters Central Loop
  • Club Quarters Chicago - Central Loop Hotel Chicago
  • Hotel Quarters Chicago Central Loop
  • Club Quarters Hotel Central Loop Chicago
  • Club Quarters Hotel Central Loop
  • Club Quarters Central Loop Chicago
  • Quarters Hotel, Central Loop
  • Club Quarters Hotel, Central Loop Hotel
  • Club Quarters Hotel, Central Loop Chicago
  • Club Quarters Hotel, Central Loop Hotel Chicago

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.