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4.3 out of 5

"Room was nice & clean. Location was okay. Breakfast was terrible. " More

By a verified traveller on Tue 27 Aug 2019

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Hotel Description

3.5-star eco-friendly hotel near Historic Charlottetown Waterfront, connected to the convention center

City center stay

At this Queens Square hotel, you'll be within a 5-minute walk of Historic Charlottetown Waterfront and St. Paul's Church. Public Archives and Records Office and Province House National Historic Site of Canada are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 143 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Premium bedding, free local calls, and hair dryers are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $95* Per night/room 30 Jan. - 31 Jan.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Charlottetown Inn & Conference Centre ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Charlottetown Inn & Conference Centre

Everyone (3) Family (1)
5 out of 5

Posted by on 27 Sep. 2021

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4 out of 5

Posted by on 4 Aug. 2020

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Comment from Hotel Management

4 Aug. 2020 by Kayla

Thank you for taking the time to share your feedback on your stay here at Charlottetown Inn & Conference Centre. We are very glad to know you are pleased with the hotel overall. We look forward to hosting your stay once again and having the opportunity to meet all expectations. Thank you, Kayla, Front Desk Assistant Manager

4 out of 5
Room was nice & clean. Location was okay. Breakfast was terrible.

Posted by on 27 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Venassa

Thank you for taking the time to share your feedback on your stay here at Charlottetown Inn & Conference Centre. We are very glad to know you are pleased with the hotel overall. We look forward to hosting your stay once again and having the opportunity to meet all expectations. Thanks, Venassa Front Desk Manager

4 out of 5
Great location, within walking distance of the waterfront where there were lots of shops and great restaurants. Free breakfast that the Hotel offered was exceptional, and we also enjoyed the pool. Housekeeping made the bed everyday and put in clean towels and coffee supplies as needed, but didn't take any extra steps to dust or wipe off flat surfaces. Room was fully supplied with microwave, mini fridge and coffee maker. It is an older facility. Loved the tunnel to cross the road to the main building.

Posted by , from NC on 23 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by wayne

Thank you for sharing your comments on your stay with us here at Charlottetown Inn & Conference Centre. It is nice to read that we provided the experience you very much deserved. I hope we will see you for future visits to Charlottetown. Sincerely, Wayne Cotton, GM

About the Charlottetown Inn & Conference Centre

Location 238 Grafton St, Charlottetown, PE C1A1L5

Property Features

Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (540 square meters) and includes conference space. The eco-friendly Charlottetown Inn & Conference Centre also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • 6000 sq ft of conference space
  • 540 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 10.00 per night.

Pet Policy

  • Pets: CAD 10 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 17
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night
  • Crib (infant bed) fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlottetown Inn
  • Best Western Hotel Charlottetown
  • Charlottetown Best Western
  • Best Western Charlottetown Hotel Charlottetown
  • BEST WESTERN Charlottetown Prince Edward Island
  • BEST WESTERN Charlottetown Hotel
  • Charlottetown Inn Conference Centre
  • Charlottetown & Conference
  • Charlottetown Inn & Conference Centre Hotel
  • Charlottetown Inn & Conference Centre Charlottetown
  • Charlottetown Inn & Conference Centre Hotel Charlottetown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has received its official star rating from Canada Select.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.