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On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Guest reviews

4.5/5 Wonderful
74 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Parking included
All-inclusive
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationVentura Park Cancun27 min drive
Popular LocationEl Camaleon Mayakoba Golf Course28 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive
Popular LocationMaroma Beach30 min drive

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    About this area

    Puerto Morelos

    Located in Puerto Morelos, Ventus at Marina El Cid Spa & Beach Resort - All Inclusive is on the beach. Puerto Morelos Town Square and San Jose Catholic Parish are local landmarks, and the area's natural beauty can be seen at Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Crococun Zoo, or check out an event or a game at El Rey Polo Country Club.

    Map
    Popular Location

    What's nearby

    • Ventura Park Cancun - 27 min drive
    • El Camaleon Mayakoba Golf Course - 28 min drive
    • Maroma Beach - 30 min drive
    • Delfines Beach - 33 min drive
    • El Rey Ruins - 35 min drive

    Getting around

    • Cancun Intl. Airport (CUN) - 28 min drive

    About this property

    Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

    Catch some rays at the beach or spend the day relaxing at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants. All 290 rooms offer WiFi, balconies or patios, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

    All-inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: WiFi (MXN 315 per 24-hour period)
    • In-room WiFi has a 1-device limit

    Parking and transportation

    • Free self parking
    • Free valet parking
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • 2 restaurants
    • 3 bars/lounges and 1 poolside bar
    • 24-hour room service

    Things to do

    • Children's pool
    • Fitness center
    • Full-service spa
    • Outdoor pool
    • Playground

    Family friendly

    • Children's pool
    • Dry cleaning service
    • Free children's club
    • Laundry facilities
    • Outdoor pool
    • Playground

    Conveniences

    • Elevator

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room
    • Computer station

    Outdoors

    • Beachfront location
    • Garden

    Spa

    • Massages
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Linens
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Flat-screen TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    Outdoor space

    • Balcony or patio

    More

    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - 11:30 PM
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for in-room wireless Internet: MXN 315 per 24-hour period (1-device limit, rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a smoke detector
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
    Each guestroom is kept vacant for a minimum of 24 hours between bookings

    We should mention

    Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

    Guest reviews

    Overall score and ratings for Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

    4.5
    Wonderful
    5 - Excellent
    44
    4 - Good
    23
    3 - Okay
    6
    2 - Mediocre
    0
    1 - Poor
    1
    4.8
    Cleanliness
    4.8
    Service and Staff
    4.7
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    family vacation during COVID-19 pandemic

    Overall stay was pretty great, very much empty due to current events but we didn’t mind, stuff was very much on top of things and I was impressed with their safety procedures and protocols. My only complain is that the room walls are very thin and had a hard time sleeping a couple of nights due to the noise level from the family staying next to us. Extremely noisy kids. Didn’t want to complain and maybe I should have done so. Again, don’t let this keep you from staying here, the el Cid resort and Ventus and def. both great locations and resorts.

    Stayed 3 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 7 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 7 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 5 nights in Mar 2020