- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family vacation during COVID-19 pandemic
Overall stay was pretty great, very much empty due to current events but we didn’t mind, stuff was very much on top of things and I was impressed with their safety procedures and protocols. My only complain is that the room walls are very thin and had a hard time sleeping a couple of nights due to the noise level from the family staying next to us. Extremely noisy kids. Didn’t want to complain and maybe I should have done so. Again, don’t let this keep you from staying here, the el Cid resort and Ventus and def. both great locations and resorts.