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On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
8 outdoor pools, free cabanas, pool umbrellas
8 outdoor pools, free cabanas, pool umbrellas

Guest reviews

4.1 out of 5 Very good
1,066 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All-inclusive
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationXoximilco17 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
Popular LocationCancun Country Club20 min drive
Popular LocationPetempich Bay24 min drive

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    About this area

    Puerto Morelos

    Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Don't miss out on a visit to Ventura Park Cancun.
    View in a map
    Popular Location

    What's nearby

    • Xoximilco - 17 min drive
    • Crococun Zoo - 18 min drive
    • Ventura Park Cancun - 19 min drive
    • Cancun Country Club - 20 min drive
    • Petempich Bay - 24 min drive

    Getting around

    • AirportCancun Intl. Airport (CUN) - 19 min drive

    Restaurants

    • Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
    • Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
    • Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
    • Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
    • Taj – Restaurant offering Indian cuisine. Serves dinner daily.

    About this property

    Royalton Riviera Cancun Resort & Spa - All Inclusive

    Catch some rays at the beach or spend the day relaxing at Royalton Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 840 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies and MP3 docks are standard, as are plasma TVs with cable channels.

    All-inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    Buffet and à la carte meals, snacks, and local beverages included
    24-hour room service
    In-room minibar (all beverages included)
    Number or type of beverages limited at one or more venues

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Water activities

    Kayaking

    Land activities

    Fitness facilities
    Tennis
    Volleyball

    Entertainment

    Onsite entertainment and activities
    Onsite live performances
    Theme parties

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available

    Food and drink

    • Buffet and à la carte meals, snacks, and local beverages included
    • 10 restaurants and 1 coffee shop/café
    • 3 swim-up bars, 3 beach bars, 3 poolside bars and 12 bars/lounges
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • 8 outdoor pools
    • 3 outdoor tennis courts
    • Arcade/game room
    • Beach volleyball
    • Beach yoga
    • Billiards/pool table
    • Boat tours
    • Children's pool
    • Fishing
    • Fitness center
    • Free water park access
    • Full-service spa
    • Kayaking
    • Motor boating
    • Motorized watercraft
    • Nightclub
    • Playground
    • Sauna
    • Scuba diving
    • Shopping
    • Snorkeling
    • Spa tub
    • Steam room
    • Tennis
    • Volleyball
    • Water skiing

    Family friendly

    • 8 outdoor pools
    • Arcade/game room
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free children's club
    • Free supervised childcare/activities
    • Free water park access
    • Playground
    • Waterslide

    Conveniences

    • ATM/banking services
    • Elevator
    • Gift shop/newsstand
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • French
    • Portuguese
    • Spanish

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference center

    Outdoors

    • BBQ grill(s)
    • Beach loungers
    • Beach umbrellas
    • Beachfront location
    • Free beach cabanas
    • Free pool cabanas
    • Garden
    • Picnic area
    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Spa

    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Detox wraps
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - Swedish
    • Massage/treatment rooms
    • Reflexology
    • Sauna
    • Spa tub
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    More

    • 8 casino gaming tables
    • 12 casino slot machines
    • Beach towels
    • Casino
    • Couples dining
    • Designated smoking areas (fines apply)
    • Romance packages available

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Ceiling fan
    • Premium bedding

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer (on request)
    • Jetted bathtub
    • Rainfall showerhead
    • Separate bathtub and shower
    • Towels

    Entertainment

    • 49-inch plasma TV
    • Cable channels
    • MP3 dock
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Free minibar

    Outdoor space

    • Balcony

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Slippers
    • Turndown service

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available

    Property payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    No onsite parking is available

    We should mention

    No pets and no service animals are allowed at this property
    4.1
    Very good
    1,066 reviews
    5 - Excellent
    531
    4 - Good
    271
    3 - Okay
    130
    2 - Poor
    62
    1 - Terrible
    72

    4.4/5

    Cleanliness

    4.2/5

    Staff & service

    4.2/5

    Amenities

    4.3/5

    Property conditions & facilities

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 4 nights in Sep 2020

    5/5 Excellent

    Travelled with family, Travelled with group
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Everything was great... had something for everyone.. Definitely coming back...
    Stayed 4 nights in Sep 2020

    3/5 Okay

    Happy face iconLiked: Cleanliness, amenities
    Sad face IconDisliked: Staff & service
    Stayed 6 nights in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 7 nights in Sep 2020

    4/5 Good

    Travelled with family and small children
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    The staff was phenomenal, and were diligent in taking temperatures and requiring hand sanitizer before entering any restaurants. Highly recommended!
    Stayed 7 nights in Sep 2020

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