On the beach
You'll find Mujeres Beach and Playa Mujeres Golf Club within 3 miles (5 km) of this property. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 miles (10 km).
A full-service spa, 7 restaurants, and 12 outdoor pools are all featured at this smoke-free property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and playground.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 570 guestrooms also offer free WiFi and free minibar items. Smart TVs come with cable channels, and other amenities include balconies and pillowtop beds. Change of towels is available on request.
10 Nov. 2021 by Brenda Pacheco Customer Care
Dear Tom, We are very happy to know that your overall stay with us has been very positive and we will continue to work hard to make each stay of our visitors a moment to remember. Thank you for so kindly sharing the points that in your perspective could improve, this will be reviewed by the respective departments. We are sincerely looking forward to the pleasure of welcoming you again to our Majestic Elegance and assure you that you will enjoy even superior services and facilities on your next visit.
30 Oct. 2021 by Brenda Pacheco Customer Care
Dear Rose, Nothing is greater for us than being able to exceed your expectations and to make you feel just right at home. Thank you for describing the incredible service and charisma of our team. We remain at your service and sincerely hope to have you back. All the best from Costa Mujeres!
26 Oct. 2021 by Brenda Pacheco Customer Care
Dear Christina, Receive our thanks for taking the time to write and share your experience at Majestic Elegance Costa Mujeres. We are very happy that you enjoyed your stay to the fullest. Thank you very much for letting us be part of your vacation, we hope to have you back very soon. Greetings!
1 Oct. 2021 by Brenda Pacheco Customer Care
Dear Christopher, Thank you very much for taking the time to share with us your experience at Majestic Elegance Costa Mujeres. Your comments are very important for us to continue improving. We will review these important points with the team in order to ensure that the excellent service that has always characterized us is provided at all times. All of us at Majestic Elegance Costa Mujeres look forward to an opportunity to serve you and change your perspective. Kind Regards!
21 Sep. 2021 by Brenda Pacheco Customer Care
Dear Quanisha, Thank you for taking the time to share your recent experience with us. We genuinely regret any frustration or inconvenience you endured during your stay. Our priority is to consistently deliver exceptional hospitality; therefore, your concerns have been shared with our Management Team to make sure needed corrections are made. We hope you will allow us another opportunity to serve you soon in the future. Kind regards!
24 Aug. 2021 by Brenda Pacheco Customer Care
Dear Michelle, Thank you for allowing us to pamper you with an excellent experience at our Majestic Elegance Costa Mujeres. It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers. We are very happy to know that you notice the team work of our outstanding staff. We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Majestic moments. Kind Regards!
29 Jul. 2021 by Brenda Pacheco Customer Care
Dear Guest, We want to thank you for taking the time to write such a detailed review, it is important for us to know the opinions of our customers. We are happy to know that from the warm welcome, to the different gastronomic experiences with which we delight you in our restaurants, the special amenities that we offer in our Suites and the relaxing moments that you enjoyed in our pool and beach, everything harmonized perfectly to offer you a wonderful stay. It has been an honor for me to serve you and I firmly believe that this will not be the last time we have the privilege of receiving you. Warm regards!
21 Jun. 2021 by Brenda Pacheco Customer Care
Dear Guest, Thank you for giving us the highest rating. We sincerely wish to welcome you in the near future to enjoy your vacation. Greetings from Costa Mujeres!
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a bar/lounge, and a beach bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available. This 4-star Costa Mujeres property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.
Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.