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On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, free cabanas, sun loungers

Guest reviews

4.2 out of 5 Very good
1,001 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Parking included
All-inclusive
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationVentura Park Cancun27 min drive
Popular LocationEl Camaleon Mayakoba Golf Course28 min drive
Popular LocationMaroma Beach31 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive

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    About this area

    Puerto Morelos

    Located in Puerto Morelos, Hotel Marina El Cid Spa & Beach Resort All Inclusive is on the beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Crococun Zoo, or check out an event or a game at El Rey Polo Country Club. Sailing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

    Map
    Popular Location

    What's nearby

    • Ventura Park Cancun - 27 min drive
    • El Camaleon Mayakoba Golf Course - 28 min drive
    • Maroma Beach - 31 min drive
    • Delfines Beach - 33 min drive
    • El Rey Ruins - 35 min drive

    Getting around

    • Cancun Intl. Airport (CUN) - 32 min drive

    Restaurants

    • Hacienda Arrecife – Poolside restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner.
    • Alhambra – Garden-view buffet restaurant. Serves breakfast, lunch, and dinner.
    • El Alcazar – Alfresco dining fine-dining restaurant offering Mediterranean cuisine. Serves dinner. Reservations required.
    • La Marina – Ocean-view restaurant offering seafood. Serves dinner. Reservations required.
    • Tratorria Da'Gulio – Garden-view fine-dining restaurant offering Italian cuisine. Serves dinner. Reservations required.

    About this property

    Hotel Marina El Cid Spa & Beach Resort All Inclusive

    Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 500 rooms offer comforts like premium bedding and pillow menus, plus balconies and TVs with satellite channels. Guests will also find WiFi, minibars, and room service.

    All-inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and beverages included
    24-hour room service
    In-room minibar (all beverages included)

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Water activities

    Kayaking
    Surfing/boogie boarding
    Windsurfing

    Land activities

    Bicycling
    Fitness facilities
    Tennis

    Kids' club

    Supervised activities for children between 4 and 11 years old

    Entertainment

    Onsite entertainment and activities
    Onsite live performances

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: WiFi (MXN 315 per 24-hour period)
    • In-room WiFi has a 1-device limit

    Parking and transportation

    • Free self parking
    • Free valet parking
    • 24-hour roundtrip airport shuttle (surcharge)

    Food and drink

    • All buffet and à la carte meals, snacks, and beverages included
    • 5 restaurants and 1 coffee shop/café
    • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • 2 outdoor pools
    • Aerobics classes
    • Children's pool
    • Ecotours
    • Fishing
    • Fitness center
    • Full-service spa
    • Kayaking
    • Outdoor tennis court
    • Playground
    • Sauna
    • Scuba diving
    • Shopping
    • Snorkeling
    • Spa tub
    • Surfing/boogie boarding
    • Tennis
    • Windsurfing
    • Yoga classes

    Family friendly

    • 2 outdoor pools
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free children's club
    • Free supervised childcare/activities
    • In-room child care (surcharge)
    • Laundry facilities
    • Playground
    • Snack bar/deli

    Conveniences

    • Elevator
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room
    • Business center
    • Conference center

    Outdoors

    • Beach loungers
    • Beachfront location
    • Free pool cabanas
    • Garden
    • Marina onsite
    • Pool sun loungers
    • Rooftop terrace

    Spa

    • Aromatherapy
    • Body scrubs
    • Body wraps
    • Facials
    • Manicures and pedicures
    • Massage - on the beach
    • Sauna
    • Spa tub
    • Turkish bath/hammam

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant

    More

    • Beach towels
    • Designated smoking areas
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Linens
    • Pillow menu
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Satellite channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    Outdoor space

    • Balcony

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Safe
    • Turndown service

    Policies

    Check-in

    Check-in from 3 PM - 11:30 PM
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    24-hour airport shuttle service is available
    Fees may apply; contact the property in advance to get details

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    The charges below are included in your overall room price:

    • New Year's Eve gala dinner fee

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for in-room wireless Internet: MXN 315 per 24-hour period (1-device limit, rates may vary)
    • Airport shuttle fee: MXN 2300 per person (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a smoke detector
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
    Each guestroom is kept vacant for a minimum of 24 hours between bookings

    We should mention

    Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    No pets and no service animals are allowed at this property
    Guests under 6 years old are not allowed in the spa

    Guest reviews

    Overall score and ratings for Hotel Marina El Cid Spa & Beach Resort All Inclusive

    4.2
    Very good
    1,001 reviews
    5 - Excellent
    467
    4 - Good
    365
    3 - Okay
    108
    2 - Mediocre
    44
    1 - Poor
    17
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Most amazing resort out there. Can’t wait to go back.

    Stayed 9 nights in Aug 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Amazing!

    I cannot find the words to express my gratitude for everyone at this resort! I was nervous to travel due to covid but everyone at this resort went above and beyond to ensure everyone’s safety! Not only did I feel the safest I have felt since this pandemic started but the service was impeccable!! I cannot wait to come back again soon!! It was the best trip we’ve taken this far! Please do know that not all restaurants are open but they are still hosting a variety of foods!

    Stayed 6 nights in Aug 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I love this property. Have stayed there 7 times. This time made reservations at El Cid, but upon arrival we were moved over to Ventus. No rooms or restaurants were open in El Cid. We were disappointed. El Cid is a very lively place. Ventus is a very laid back resort. I had my grandkids with me and they were bored. We survived. Ventus is beautiful and we made the most of it. Covid, please go away.

    Stayed 5 nights in Jul 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities
    Few food selections

    The Hotel Marina side was closed due to COVID. We were placed next door at Ventus. Only 2 restaurants were open and selections were monotonous. Reduced hours at Dolores and Aroma as well. We should be told of these closures at booking. Staff was very attentive. Facilities are clean.

    Stayed 6 nights in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    ( July 2020) During Cov-19 Nice, clean property. Very private. Friendly,helpful & respectful staff. Their Lunch Buffett is full of many options. The servings in room service is generous amout of food. The in-room mini fridge is well stocked up. The breakfast buffett was ok, similar to other all Inclusive resorts. Many activities through out the resort. The resort is very well sanitized & maintained sanitized. The beach was full of sea weed. But they where working on cleaning it. I guess its sea weed season.

    Stayed 4 nights in Jul 2020