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"The staff are amazing and so helpful. The food and drinks were okay, but not great. Breakfast was good, but all the drinks are so sugary sweet. The gr ... " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

3.5-star beachfront property near Delfines Beach

On the beach

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and Cancun Interactive Aquarium. La Isla Shopping Mall and Maya Cancun Museum are also within 2 miles (3 km).

All-inclusive

A full-service spa, 6 restaurants, and an outdoor pool are all featured at this all-inclusive property. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free self parking.

WiFi, balconies

The 214 guestrooms have flat-screen TVs with cable channels and offer WiFi and balconies. Other amenities include sitting areas, 24-hour room service, and hair dryers.

Deluxe Room, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$231* Per night/room 11 Jun. - 12 Jun.

Club Room, 1 King Bed, Ocean View (Jacuzzi & 1 romantic dinner in room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed (Jacuzzi & 1 romantic dinner in room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Golden Parnassus Resort & Spa -Adults Only- All Inclusive ratings based on 194 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Everyone (72) Couples (18) Family (15) Other (1)
4 out of 5
Customer service was awesome. Property was dated. Would stay here again.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Chief Concierge

Dear Guest, Thank you for taking the time to share your experience, it is very pleasant for us to read that you enjoyed our service. Hope to see you on your next visit to Cancun. Best regards

4 out of 5
Fun! Hhhhggggggghhhhhfggccggccfgggg vfggggffffhhhjhfffyyhhhhcxdfyhhhhhhvvghhjj

Posted by , from Red deet on 13 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Chief Concierge

Dear Chris, Thank you for taking the time to share your experience it gives us great pleasure to read that you had a great time. Best regards

4 out of 5
The staff are amazing and so helpful. The food and drinks were okay, but not great. Breakfast was good, but all the drinks are so sugary sweet. The grounds are clean and in good condition. Room was spacious and clean. I think my only complaint would be the rooms are quite noisy, and you can hear everything in the hallway and the room next to you. But the beds were comfortable, pool was clean and bar service on the beach as well as a beach bar. I also loved that they have a pool bar open after the sun goes down. Overall I liked this hotel, and the people who work there. Also liked this was an adults only property, there were some spring break kids, but not out of control wildness like some other Cancun properties.

Posted by , from Utah on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by GP

Thank you so much for your review! We hope see you soon back.!

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Chief Concierge

Dear Guest, Thank you for taking the time to qualify our resort. Best regards

4 out of 5
The staff was great! Very attentive and remembered a lot and knew who we were the entire trip. The outdoor areas and beach were amazing, and the open bar was super nice to have. The paradise restaurant was super good for breakfast, lunch, and dinner. Great views. Management at the front desk was alright, took them a long time to switch our room since our AC wasn't working. New room had a shower that didn't drain well, and the rooms were very outdated and not the best. Wouldn't want to stay in the room again. However, everything else was good. Overall, was a very fun time.

Posted by , from Minnesota on 20 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Chief Concierge

Dear Leah First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are proud to say we have staff always ready to give their best at all times and create positive experiences for our guests. We will surely congratulate the staff you mentioned for providing an excellent service. Hope to see you again soon and do not hesitate to contact us if we can assist you with anything on your next stay. Best regards,

5 out of 5
Food was good plenty of chairs on the beach servo bar locations pool beach surrounding area not too crowded up everything was spread out nicely no waiting in lines at the restaurant

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Chief Concierge

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We would be honored to welcome you again on your next vacation. Best regards,

5 out of 5
We loved everything about our trip. Suggestion, free wi-fi??

Posted by on 13 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Chief Concierge

Dear Guest, Thank you for taking the time to share your experience, we will pass your comments to the corresponding area to analyze. Best regards

4 out of 5
Food was the best thing they had. The rooms just werent nice but how much time do you spend in your room. I booked 10 weeks before we went and still got stuck in a room with 2 double beds. Besides the rooms it was a good stay.

Posted by , from Pocatello on 12 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Chief Concierge

Dear Brain, Thank you for taking the time to share your experience, we are sorry you had an inconvenience during your stay I would like to mention that in terms of the beds it is a request but in case of not having the room type, you have requested a room change to be programmed as soon as they had one available. We will pass a report to the corresponding area to be considered and be able to offer a better service. Best regards

5 out of 5
It was a nice trip, I’m so happy that I made a right choice. I got a nice “gift” and nice time in this resort.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Chief Concierge

Thank you for taking the time to share your experience. It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. It would be a pleasure for us to welcome you again on your next visit to Cancun. Best regards

4 out of 5

Posted by on 2 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Chief Concierge

Dear Guest, Thank you for taking the time to qualify our resort. Best regards

About the Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Location Blvd. Kukulcan Km. 14.5, Retorno San, Cancun, QROO 77500

All-inclusive Details

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Wireless Internet access not included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Theme parties included

Property Features

Golden Parnassus Resort & Spa -Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Golden Parnassus Resort & Spa -Adults Only- All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee. A fitness center, a sauna, and spa services are also featured at the business-friendly Golden Parnassus Resort & Spa -Adults Only- All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 214 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 4 bars or lounges
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18.4 km / 11.4 mi)
  • Parking: Free self parking

Room Amenities

Golden Parnassus Resort & Spa -Adults Only- All Inclusive offers 214 accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. This Cancun property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Wheelchair accessible

Food & Drink

Sumo - This restaurant specializes in Asian cuisine and serves dinner only.

Shangri-La - This restaurant specializes in fusion cuisine and serves dinner only.

Old Barn - This restaurant specializes in international cuisine and serves dinner and light fare.

Pier 12 - This restaurant specializes in international cuisine and serves lunch and dinner.

Paradise - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurant Shangri-La.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is 18
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: MXN 225 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Parnassus
  • Golden Parnassus All Inclusive
  • Golden Parnassus Resort Adults All Inclusive
  • Golden Parnassus Resort
  • Golden Parnassus Resort All Inclusive
  • Golden Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Resort
  • Resort Golden
  • Golden Parnassus Resort & Spa -Adults Only- All Inclusive Cancun

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.