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On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool

Guest reviews

4.6/5 Wonderful
429 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationVentura Park Cancun20 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
Popular LocationDelfines Beach26 min drive
Popular LocationEl Rey Ruins28 min drive

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    About this area

    Puerto Morelos

    Located in Puerto Morelos, Desire Riviera Maya Resort All Inclusive - Couples Only is on the beach. Delfines Beach and Costa Occidental de Isla Mujeres National Park reflect the area's natural beauty and area attractions include Ventura Park Cancun and Crococun Zoo. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding.

    Map
    Popular Location

    What's nearby

    • Ventura Park Cancun - 20 min drive
    • Delfines Beach - 26 min drive
    • Maya Cancun Museum - 28 min drive
    • El Rey Ruins - 28 min drive
    • Aquaworld - 29 min drive

    Getting around

    • Cancun Intl. Airport (CUN) - 20 min drive

    Restaurants

    • El Arrecife – Open daily.
    • Melange Bar – Open daily.
    • Sahló – Open daily. Reservations required.
    • Tentazione – Poolside buffet restaurant. Open daily.
    • Suki – Open daily.

    About this property

    Desire Riviera Maya Resort All Inclusive - Couples Only

    Catch some rays at the beach or spend the day relaxing at Desire Riviera Maya Resort All Inclusive - Couples Only's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 114 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars, and premium bedding.

    All-inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and beverages included
    In-room minibar (all beverages included)

    Water activities

    Kayaking
    Sailing
    Windsurfing

    Land activities

    Fitness facilities
    Volleyball

    Lessons/classes/games

    Yoga

    Entertainment

    Onsite entertainment and activities
    Theme parties

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

    Social distancing

    Contactless check-in and check-out
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks available
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • All buffet and à la carte meals, snacks, and beverages included
    • 4 restaurants
    • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
    • 24-hour room service

    Things to do

    • Beach volleyball
    • Fitness center
    • Full-service spa
    • Kayaking
    • Nightclub
    • Outdoor pool
    • Sauna
    • Spa tub
    • Steam room
    • Windsurfing
    • Yoga classes

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • Gift shop/newsstand
    • No elevators

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Water sports equipment
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Outdoors

    • Beach umbrellas
    • Beachfront location
    • Garden

    Spa

    • 2 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Massages
    • Sauna
    • Spa open daily
    • Spa tub

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Well-lit path to entrance

    More

    • Beach towels
    • Designated smoking areas
    • Romance packages available

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Linens
    • Premium bedding

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower
    • Towels
    • Toothbrush and toothpaste (on request)

    Entertainment

    • 48-inch flat-screen TV
    • Cable channels
    • iPod dock
    • Pay movies
    • Premium channels

    Food and drink

    • Champagne service
    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Access via exterior corridors
    • Electrical adapters/chargers
    • Free local calls
    • Guidebooks/recommendations
    • Iron/ironing board
    • Local maps
    • Phone
    • Safe
    • Turndown service

    Policies

    Check-in

    Check-in from 7:00 AM - anytime
    Early check-in subject to availability
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
    Personal protective equipment, including masks, will be available to guests
    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
    Contactless check-in and contactless check-out are available
    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    This property caters to couples.

    We should mention

    Clothing is optional at this property
    Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    Guests under 21 years old are not permitted at this adults-only property
    Only registered guests are allowed in the guestrooms
    No pets and no service animals are allowed at this property

    Guest reviews

    Overall score and ratings for Desire Riviera Maya Resort All Inclusive - Couples Only

    4.6
    Wonderful
    5 - Excellent
    299
    4 - Good
    97
    3 - Okay
    20
    2 - Mediocre
    9
    1 - Poor
    4
    4.6
    Cleanliness
    4.8
    Service and Staff
    4.6
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean , fun , exciting all inclusive resort !!! Lots of activities or as relaxing as you want it to be ! Pool side or beach side the guests are friendly and the staff is amazing !! Great bars abs late night food !

    Stayed 5 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    For the most part it was great. The C19 has the buffets shut down. Cleanliness??? Our room was clean but now we know the previous occupants contracted C19 and consequently so did we. Same room!!

    Stayed 7 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Mar 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 4 nights in Feb 2020