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"It was clean. Staff friendly. " More

By a verified traveller on Tue 19 Jul 2022

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Hotel Description

Enjoy the free airport shuttle at this 3-star Calgary hotel

Close to airport

At this Calgary hotel, you'll be within 3 miles (5 km) of Deerfoot Mall and 6 miles (10 km) of Calgary Elks Lodge and Golf Club. University of Calgary is within 9 miles (15 km) and Calgary Zoo is within 12 miles (20 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free airport shuttle. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $133* Per night/room 18 Sep. - 19 Sep.

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds, Accessible (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Calgary Airport ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Calgary Airport

Everyone (2) Family (2)
2 out of 5
Too much noise in hall after 1 am. Our dog was spooked and we had to tend to her for a couple of hours to calm her down. Not sure we will stay on return trip.

Posted by , from NANOOSE BAY on 17 May 2022

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Comment from Hotel Management

10 Jun. 2022 by Harman

Hello Janice, Thank you for your feedback. I apologize on behalf of all of my staff and will surely follow up regarding that. We hope to see you again and I guarantee you that you will see the changes. We will make sure that you would stay on a quite floor as well. Thanks again. Have a great weekend.

1 out of 5
Location is convenient to the airport and easy enough to get around the city to and from. Hotel is modern, clean and quiet. We had pre-paid for the hotel on a non-refundable charge - when we arrived they would not take a debit/cash deposit and demanded credit card - which we didn't carry. I stay at hotels often and never have this issue - always paying with a debit or cash and using my debit as a deposit. They absolutely would not do a debit transaction and demanded we go to the sketchy ATM in the hotel to take out $300 (and pay $5 in service fees) for the deposit. They were argumentative and had we not pressed, they weren't willing to do anything to accommodate. They didn't offer to refund our payment, they actually asked us to fax a family member with a credit card to get a deposit. As someone in my 40's who travels often without a credit card, I was beyond frustrated. I was told over and over again that it's noted on the confirmation that they only accept credit card. This is a lie. I have reviewed my email AND my confirmation and there is NOTHING that notes a credit card is required - what it does say is that a $75 deposit will be held - which is totally acceptable. They eventually said they would make a "one time exception" and would accept cash so I compromised my debit card using a private ATM and left cash. Upon check out - the folks checking us out stated that people have left debit deposits before. I won't choose Hyatt for my future stays.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Hyatt Place Calgary Airport

Thank you for completing a review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best regards,

5 out of 5
N/A

Posted by on 22 Dec. 2021

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Comment from Hotel Management

22 Dec. 2021 by Front Desk

Thank you for the positive rating

5 out of 5
It was clean. Staff friendly.

Posted by , from Helotes on 19 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by Harman

Hi Frank, Thanks for your feedback! We truly appreciate your words Thanks again for choosing Hyatt Place Calgary Airport.

5 out of 5

Posted by on 9 Jan. 2022

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About the Hyatt Place Calgary Airport

Location 10 aero Crescent NE, Calgary, AB T2E 7Y5

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and coworking spaces are available. Event space at this hotel measures 3261 square feet (303 square meters) and includes conference space. A fitness center, multilingual staff, and ski storage are also featured at the business-friendly Hyatt Place Calgary Airport. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This 3-star Calgary hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 5 levels
  • 3261 sq ft of conference space
  • 303 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Hyatt Place Calgary Airport offers 127 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Calgary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Sitting area
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Hyatt Place Bar/Loung - This family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Hyatt Place Calgary Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 100 per pet, per week, plus a deposit of CAD 100 per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 45 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • No rollaway/extra beds available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 7 per day
  • Pet deposit: CAD 100 per week
  • Pet fee: CAD 100 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Calgary Airport Hotel
  • Hyatt Place Calgary Hotel
  • Hyatt Place Calgary Calgary
  • Hyatt Place Calgary Airport Hotel
  • Hyatt Place Calgary Airport Calgary
  • Hyatt Place Calgary Airport Hotel Calgary

You should know

  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.