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"The staff was very courteous and the room was clean and quiet. " More

By a verified traveller on Wed 01 Jul 2020

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Hotel Description

Hotel near University of Calgary in Calgary

Heart of Calgary

Your stay at this Northwest Calgary hotel places you within 2 miles (3 km) of University of Calgary and Foothills Medical Centre. Alberta Children's Hospital and Market Mall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Room, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $147* Per night/room 10 Sep. - 11 Sep.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel

Everyone (2) Family (2)
5 out of 5
The staff was very courteous and the room was clean and quiet.

Posted by , from Calgary, AB on 1 Jul. 2020

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Comment from Hotel Management

1 Jul. 2020 by Management

Dear Valued Guest, We are delighted to hear you had a good experience with our staff and the room. We shall see you on your next visit to Calgary. Best regards,

4 out of 5
Been here multiple times close to where I need to be and easy to get too.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Management

Dear Value Guest, Thank you for staying with us and taking time to review your stay with us. We are delighted to hear you liked the location. We shall see you on your next visit to Calgary. Sincerely,

2 out of 5
It is a nice hotel very clean. Just really upset about the no dogs. Our dog is part of the family and we could t have her there. And couldn’t change hotel because of the cancellation policy is 24 hrs notice. So couldn’t afford to pay for 2 rooms there and then 2 rooms at another hotel. You should make your hotels pet friendly my dog had to sleep in our truck and there was lots of backlash from it. Everything else was great though staff were just polite and rooms were clean and nice. Pool was great kids loved it

Posted by on 22 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Jane S. Front Desk Supervisor

Dear Value Guest, I would like to start by apologizing to you for not meeting your expectations. We are not pet-friendly hotel due to we want to keep control of indoor allergens, and also we do not have rooms on the ground floor that would give guests easy access to the room. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Again, thank you for sharing your comments. Sincerely,

3 out of 5
The room was very clean and the staff was very helpful and professional but we were very disappointed to see how wasteful this hotel is. They use single use styrofoam and plastic plates, glasses and cutlery in the rooms as well as to serve breakfast.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Management

Dear Value Guest, Thank you for staying with us and taking time to review your stay. I apologize for the experience you had with the cutlery we use here. Please know we extremely value guests feedback and use it to improve our guest experience for the future. Sincerely,

About the Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel

Location 2373 Banff Trail NW, Calgary, AB T2M4L2

Property Features

As a guest of Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel, you'll find an indoor pool, a waterslide, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 2500 square feet (225 square meters). The business-friendly Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Calgary hotel is smoke free.

  • 113 guestrooms or units
  • 6 levels
  • 2500 sq ft of conference space
  • 225 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Calgary University Station (4.2 km / 2.6 mi)
  • Metro station: Banff Trail Station (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel offers 113 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Calgary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (WHO).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer onsite COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Calgary NW-Banff Trail
  • Holiday Inn Express Hotel NW-Banff Trail
  • Holiday Inn Express Hotel NW-Banff Trail Hotel
  • Holiday Inn Express Hotel NW-Banff Trail Hotel Calgary
  • Holiday Inn Express Calgary NW University Area Hotel
  • Holiday Inn Express NW University Area Hotel
  • Holiday Inn Express Calgary NW University Area
  • Holiday Inn Express NW University Area
  • Holiday Inn Express Suites Calgary NW University Area
  • Holiday Inn Express Calgary NW University Area Hotel
  • Holiday Inn Express Calgary NW University Area
  • Holiday Inn Express Suites Calgary NW University Area
  • Hotel Holiday Inn Express & Suites Calgary NW - University Area
  • Holiday Inn Express Hotel Suites Calgary NW Banff Trail
  • Holiday Inn Express Suites Calgary NW University Area
  • Holiday Inn Express NW Hotel
  • Holiday Inn Express NW

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.