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4.3 out of 5

"Very good location for attending a concert at the Saddledome. Most of the staff was quite nice and helpful. The bartender was pretty weak. We asked a ... " More

By a verified traveller on Mon 23 Sep 2019

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Hotel Description

3-star hotel near Calgary Tower

Heart of Calgary

Within a 10-minute walk of this Downtown Calgary hotel, you'll find Bow Valley College and Calgary Telus Convention Centre. Calgary Tower and Scotiabank Saddledome are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a terrace are also provided.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 198 guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. Other amenities include LCD TVs, microwaves, and room service.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$132* Per night/room 6 Aug. - 7 Aug.

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (With Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Calgary Downtown ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Calgary Downtown

Everyone (1) Couples (2) Family (1)
4 out of 5
Very good location for attending a concert at the Saddledome. Most of the staff was quite nice and helpful. The bartender was pretty weak. We asked about Plus 15 which we had all heard about and she just sort of pointed down the street and walked away. No intro, etc. Also, there was only one functional elevator. I had read a review from earlier in the month that said the same thing, so really need to get this fixed. (I don't know, maybe they have an 'elevator problem' in Calgary. The Calgary Tower was also closed because of a broken elevator.) All in all, though, this is a nice place in a good location. We recommend it. (And try the scooters!)

Posted by , from Great Falls, Montana on 23 Sep. 2019

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4 out of 5
Location in downtown was in easy walking distance to the train and downtown activities. There was an odor on the first floor at the elevators. Had to walk though the area getting on an off the elevator.

Posted by on 20 Aug. 2019

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5 out of 5
The only issue was parking and where to park car while we waited for valet

Posted by on 20 Jun. 2019

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4 out of 5

Nice Hotel

Pros: The rooms were very nice for my needs.
Cons: I did not like finding out that I could not receive Hilton Honors points since I booked the room through Travelocity. I'm still looking into this.
Location: You are in walking distance to the Calgary Tower, Saddledome and several great restaurants. Local ground transportation is right out front as well.
Stayed for four nights, the Hotel lounge was fine for grabbing a light meal and a drink but the staff was spread a little thin so the service was fair. Rooms were clean, comfortable and more than adequate...very spacious! The front desk staff was very friendly and helpful.

Posted by on 3 Feb. 2018

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About the Hilton Garden Inn Calgary Downtown

Location Suite A-711 4th St SE, Calgary, AB T2G 1N3

Property Features

Hilton Garden Inn Calgary Downtown offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Calgary Downtown. For a fee, parking is available. A complete renovation of Hilton Garden Inn Calgary Downtown was completed in 2016. This 3-star Calgary hotel is smoke free.

  • 198 guestrooms or units
  • 13 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Calgary International Airport (YYC) (18 km / 11.2 mi)
  • Metro station: City Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Calgary Downtown offers 198 accommodations with MP3 docking stations and complimentary weekday newspapers. 47-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Calgary hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hilton Garden Inn Calgary Downtown has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: CAD 15.00 for adults and CAD 15 for children (approximately)
  • Covered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Calgary Downtown Hotel
  • Hotel Hilton Garden Inn Calgary Downtown Calgary
  • Calgary Hilton Garden Inn Calgary Downtown Hotel
  • Hotel Hilton Garden Inn Calgary Downtown
  • Hilton Garden Inn Calgary Downtown Calgary
  • Hilton Garden Inn Hotel
  • Hilton Garden Inn
  • Hilton Garden Calgary Downtown
  • Hilton Calgary Calgary
  • Hilton Garden Inn Calgary Downtown Hotel
  • Hilton Garden Inn Calgary Downtown Calgary
  • Hilton Garden Inn Calgary Downtown Hotel Calgary

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.