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4.4 out of 5

"Felt unsafe outside hotel. Hotel was great. " More

By a verified traveller on Tue 17 May 2022

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Hotel Description

3-star hotel near Stampede Park

Heart of Calgary

Your stay at this Downtown Calgary hotel places you within 2 miles (3 km) of Stampede Park and Calgary Zoo. Studio Bell and Bow Valley College are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $168* Per night/room 28 Aug. - 29 Aug.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Single Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Single Room, 1 King Bed, Accessible (With Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Calgary Downtown ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Calgary Downtown

Everyone (3) Couples (3) Family (1)
5 out of 5

Posted by on 18 Sep. 2021

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5 out of 5

Posted by on 8 Aug. 2021

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4 out of 5
Felt unsafe outside hotel. Hotel was great.

Posted by on 17 May 2022

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4 out of 5
Very good location for attending a concert at the Saddledome. Most of the staff was quite nice and helpful. The bartender was pretty weak. We asked about Plus 15 which we had all heard about and she just sort of pointed down the street and walked away. No intro, etc. Also, there was only one functional elevator. I had read a review from earlier in the month that said the same thing, so really need to get this fixed. (I don't know, maybe they have an 'elevator problem' in Calgary. The Calgary Tower was also closed because of a broken elevator.) All in all, though, this is a nice place in a good location. We recommend it. (And try the scooters!)

Posted by , from Great Falls, Montana on 23 Sep. 2019

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4 out of 5
Location in downtown was in easy walking distance to the train and downtown activities. There was an odor on the first floor at the elevators. Had to walk though the area getting on an off the elevator.

Posted by on 20 Aug. 2019

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5 out of 5
The only issue was parking and where to park car while we waited for valet

Posted by on 20 Jun. 2019

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4 out of 5

Nice Hotel

Pros: The rooms were very nice for my needs.
Cons: I did not like finding out that I could not receive Hilton Honors points since I booked the room through Travelocity. I'm still looking into this.
Location: You are in walking distance to the Calgary Tower, Saddledome and several great restaurants. Local ground transportation is right out front as well.
Stayed for four nights, the Hotel lounge was fine for grabbing a light meal and a drink but the staff was spread a little thin so the service was fair. Rooms were clean, comfortable and more than adequate...very spacious! The front desk staff was very friendly and helpful.

Posted by on 3 Feb. 2018

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About the Hilton Garden Inn Calgary Downtown

Location Suite A-711 4th St SE, Calgary, AB T2G 1N3

Property Features

Hilton Garden Inn Calgary Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Calgary Downtown. For a fee, parking is available. A complete renovation of Hilton Garden Inn Calgary Downtown was completed in 2016. This 3-star Calgary hotel is smoke free.

  • 198 guestrooms or units
  • 13 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: City Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Calgary Downtown offers 198 accommodations with irons/ironing boards and complimentary toiletries. 47-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Calgary hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 9:00 AM.

Hilton Garden Inn Calgary Downtown has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 22 for adults, CAD 11.00 and CAD 11.00 for children (approximately)
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Calgary Downtown Hotel
  • Hotel Hilton Garden Inn Calgary Downtown Calgary
  • Calgary Hilton Garden Inn Calgary Downtown Hotel
  • Hotel Hilton Garden Inn Calgary Downtown
  • Hilton Garden Inn Calgary Downtown Calgary
  • Hilton Garden Inn Hotel
  • Hilton Garden Inn
  • Hilton Garden Calgary Downtown
  • Hilton Calgary Calgary
  • Hilton Garden Inn Calgary Downtown Hotel
  • Hilton Garden Inn Calgary Downtown Calgary
  • Hilton Garden Inn Calgary Downtown Hotel Calgary

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.