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Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.3/5 Excellent
1,062 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationCasino Calgary14 min walk
Popular LocationSunridge Mall6 min drive
Popular LocationCalgary Zoo14 min drive
AirportCalgary, AB (YYC-Calgary Intl.)17 min drive

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    About this area

    Calgary

    In the city center and near a metro station, Best Western Premier Calgary Plaza Hotel & Conference Centre is in an area with great airport proximity. Sunridge Mall and 17 Avenue SW are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Calgary Tower and Calgary Zoo. Looking to enjoy an event or a game? See what's going on at Stampede Park or Scotiabank Saddledome. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.

    Map
    Popular Location

    What's nearby

    • Casino Calgary - 14 min walk
    • Sunridge Mall - 6 min drive
    • Bow Valley College - 12 min drive
    • Calgary Zoo - 14 min drive
    • Scotiabank Saddledome - 14 min drive

    Getting around

    • Marlborough Station - 11 min walk
    • Calgary Heritage Station - 14 min drive
    • Calgary Intl. Airport (YYC) - 17 min drive

    Restaurants

    • Venue 1 – Serves breakfast, brunch, lunch, and dinner.

    About this property

    Best Western Premier Calgary Plaza Hotel & Conference Centre

    A restaurant, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 248 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Follows standard sanitization guidelines of We Care Clean (Best Western)
    Follows industry sanitization guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 72 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Electric car charging station

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 9.95-19.95 per person
    • 1 restaurant
    • 1 bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Indoor pool
    • Spa services
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Indoor pool
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Korean

    Business services

    • 24-hour business center
    • 13 meeting rooms
    • Computer station
    • Conference center (21026 square feet of space)

    Outdoors

    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas
    • Fireplace in lobby
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Heating
    • Linens
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shampoo
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • Cable channels
    • LCD TV
    • Pay movies

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
    It is property policy that all guests must wear a face mask within public areas of the property.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of CAD 20 per accommodation, per night
    Dogs and cats only
    2 per room

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding
    Rollaway/extra beds are available for CAD 20.00 per night
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between CAD 9.95 and CAD 19.95 per person (approximately)
    • Pet fee: CAD 20 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 20.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
    Contactless check-out is available
    Individually-wrapped food options are available for breakfast
    Each guestroom is kept vacant for a minimum of 72 hours between bookings
    The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines
    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Guest reviews

    Overall score and ratings for Best Western Premier Calgary Plaza Hotel & Conference Centre

    4.3
    Excellent
    5 - Excellent
    529
    4 - Good
    404
    3 - Okay
    86
    2 - Mediocre
    25
    1 - Poor
    18
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.3
    Amenities
    4.3
    Property condition

    3/5

    • Disliked: Amenities, property conditions & facilities

    I’ve stayed here before but during Covid I expected it to be cleaner. I found caps to the shampoo still on the counter. Also, one elevator turned on and there were a lot of guests. Once we waited over 15 mins for an elevator! Lineups outside elevator can’t be as bad as having another elevator turned on!?!

    Stayed 3 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Great hotel...staff was professional, courteous, and accommodating. Location of hotel was excellent..,conveniently close to a variety of restaurants and other attractions. Will stay there again

    Stayed 1 night in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel room was reserved for our business associates from Edmonton.... they were impressed with the speed of service, cleanliness and how great the hotel after the renovations look. ItbwasA great choice.

    Stayed 1 night in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The customer service at this hotel was incredible.

    The customer service at this hotel was incredible. Even though they didn’t have some of their amenities open the staff was flexible with 80 meeting in business related ventures. They were kind enough to print off and scan documents for me.

    Stayed 2 nights in Jul 2020