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4.1 out of 5

"When we choose to go swimming the baby pool was closed off the only reason I booked this hotel my 2 year old was not impressed " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

Family-friendly eco-friendly hotel with 2 restaurants

Close to airport

A stay at this hotel places you within half a mile (1 km) of Aero Space Museum of Calgary and 3 miles (5 km) of Deerfoot Mall. Sunridge Mall and Centre Street Church are also within 3 miles (5 km).

Free water park, indoor pool

Free water park access, 2 restaurants, and an indoor pool are all featured at this eco-friendly hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a roundtrip airport shuttle.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 201 guestrooms offer free WiFi and room service. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Work Desk)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$88* Per night/room 7 Apr. - 8 Apr.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Jetted Tub & Fireplace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Roll in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Port O'Call Hotel ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Port O'Call Hotel

Everyone (7) Family (8)
3 out of 5
When we choose to go swimming the baby pool was closed off the only reason I booked this hotel my 2 year old was not impressed

Posted by on 23 Feb. 2020

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5 out of 5
Wonderful adventure for the family. Everything you need is on the premises from a fabulous indoor water park, a separate fitness centre with pool and waterfall hot tub for a quieter experience, room service, hair salon, spa, spacious rooms, a pub and dining room. Thanks Best Western Port O’ Call for a really memorable family vacation.

Posted by on 21 Feb. 2020

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5 out of 5
The staff and amenities were great and there was so much to do for the kids. Great price as well!

Posted by on 27 Oct. 2019

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4 out of 5

Posted by on 18 Aug. 2019

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5 out of 5
Overall a fantastic experience. Would stay here anytime I'm in Calgary.

Posted by , from Saskatoon on 24 Jul. 2019

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5 out of 5
Easy check-in. Had an issue with the door to the pool from our room (we had a poolside room). The door would not unlock and there was an issue with the door. They tried to fix it for us and then compensated us with the rate of a standard room rather then the poolside room for our trouble. Breakfast was good - little expensive but still cheaper then going to a restaurant and paying for 2 adults and a kids breakfast. Breakfast had a lot of options. The pool was great with a section for little kids and also 2 big water slides and 2 hot tubs. We would definitely stay here again when we come back to Calgary we had a GREAT stay.

Posted by on 26 Aug. 2019

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2 out of 5
Elevator, vending machines and ice makers out of order. Supervisor at check in was arrogant and not helpful in resolving issues. On the bright side, room was fine and bed comfortable.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Ali, G

Thank you for taking the time to share your feedback. We are very sorry about the inconvenience regarding elevator and vending machines. We are in the process of installing brand new elevators and vending machines in the hotel for the convenience of our guests. We are working very hard with our vendors to complete this project as soon as possible. We do understand it is causing longer wait and for that we sincerely apologize. We are also reviewing your feedback with team member at the front desk. Thank you kindly.

2 out of 5
My room was not ready when i arrived at 8pm. They said it was having maintenance and still needed housekeeping. They first asked that I wait one half hour. I said no, because i am traveling with 2 kids and a very tired 91 year old. Then they were able to provide an alternate room at a discounted rate.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Ali G

Thank you for taking the time to share your feedback! On behalf of our entire team, I would like to apologize for the inconvenience. We will be reviewing your experience with our maintenance team as to find out about delay for rooms readiness. We will be learning form this and will make sure does not happen again. Thank you so much once again for bringing this our attention and being such a great stakeholder.

4 out of 5
Water pstk was great. I booked a room for 2 afukts and our 4 children, breakfast was to be included. At check in. They said we have to pay for 2 breakfast. Only got 4 breakfast vouchers. Not impressed! My boys had the sofa bed, and springs kept jabbing them. The foot if it was higher then where their heads were. Fridge didn't work. Husband is a diabetic and needs his meds in fridge. Half the plug ins didn't work either.

Posted by on 28 Jun. 2019

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5 out of 5
Exercise and pool facilities were great. Wonderful breakfast.

Posted by on 17 Jun. 2019

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About the Best Western Plus Port O'Call Hotel

Location 1935 McKnight Blvd NE, Calgary, AB T2E 6V4

Property Features

Best Western Plus Port O'Call Hotel offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Best Western Plus Port O'Call Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Calgary hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (11.3 km / 7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Port O'Call Hotel offers 201 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Calgary hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Sky Harbour Restaurant - Onsite family restaurant.

Jetz Bar - Onsite sports bar.

Coffee Garden - Onsite café.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 14.95 per person (approximately)
  • Extended parking fee: CAD 12 per day
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus O'Call
  • Best Western Plus O'Call Hotel
  • Best Western Plus Port O'Call
  • Best Western Plus Port O'Call Hotel
  • Best Western Port O'Call
  • Best Western Port O'Call Hotel
  • Port O'Call Best Western
  • Best Plus O'call Hotel Calgary
  • Best Western Plus Port O'Call Hotel Hotel
  • Best Western Plus Port O'Call Hotel Calgary
  • Best Western Plus Port O'Call Hotel Hotel Calgary

You should know

  • Best Western Plus Port O'Call Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.