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4.4 out of 5

"Squeeky floors. GREAT restaurant Everything else good " More

By a verified traveller on Tue 14 Jan 2020

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Hotel Description

3.5-star eco-friendly hotel with 2 spa tubs

Close to airport

At this Calgary hotel, you'll be within 9 miles (15 km) of Cross Iron Mills Mall and 12 miles (20 km) of Calgary Zoo. University of Calgary and Calgary Telus Convention Centre are within 12 miles (20 km).

Free shuttle, parking

This smoke-free hotel features 2 spa tubs, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the a rooftop terrace and perks like free self parking.

Free Internet, flat-screen TVs

The 224 soundproofed guestrooms offer free WiFi and free wired Internet, as well as DVD players. Flat-screen TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.

Deluxe Room, 2 Queen Beds (Diamond Two Queens Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$88* Per night/room 28 Jun. - 29 Jun.

Studio Suite, 1 Queen Bed, Refrigerator & Microwave (Platinum Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio Suite, 1 Queen Bed with Sofa bed (Diamond Studio Queen Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Platinum King Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed with Sofa bed (Diamond King Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds (Platinum Two Queens Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Acclaim Hotel Calgary Airport ratings based on 44 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Acclaim Hotel Calgary Airport

Everyone (20) Couples (1) Business (1) Family (3)
4 out of 5
Squeeky floors. GREAT restaurant Everything else good

Posted by on 14 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Acclaim

Dear Guest, Thank you for staying with us and for taking the time to give us feedback on your stay. We are thrilled that you had a great stay with us and you found our rooms spacious, staff friendly and breakfast good. We hope you will visit us again the next time you are in Calgary. Thanks and regards, Acclaim Guest Services

3 out of 5
The clock in the room didn't work properly. One of the phones didn't work at all. The other phone I couldn't dial out on it. I went downstairs to the front desk and they sent maintenance up and they did switch rooms for me ... Also just shocked that a deluxe room does not have a fridge or microwave.....

Posted by on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by The Acclaim Family

Thank you for staying with us and for taking the time to give us feedback on your stay. Your feedback is important, as it allows us to continuously improve. My sincerest apologies for the inconvenience that you have experienced. We hope you will give us another opportunity to redeem ourselves in the future. Thank you again for sharing your experience.

5 out of 5

Posted by on 10 Nov. 2019

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Comment from Hotel Management

10 Nov. 2019 by The Acclaim Family

Thank you for staying with us and for taking the time to give us a 5/5 review. We hope to have you stay with us again in the near future.

5 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by The Acclaim Familly

Thank you for taking the time to give us 5/5 rating. We hope that you will stay with us again in the future.

4 out of 5
Friendly & helpful front desk; room was large, clean & nicely appointed Shower enclosure structure made for a drafty shower experirence

Posted by on 7 Feb. 2019

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Comment from Hotel Management

8 Apr. 2019 by The Acclaim Family

Good Day, Thank you for choosing the Acclaim Hotel for your stay when leaving your vacation, we here truly appreciates you. hope to see you in the near future. Best Wishes, The Acclaim Family

3 out of 5
Room not as portrayed in images, was rough inside picture fram Brocken, worn edges on furniture. Just not as it looked in images on website.

Posted by , from Calgary on 9 Dec. 2018

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3 out of 5

The staff and the hotel itself superb

Pros: the staff were friendly and the hotel was clean
Cons: the sauna at the roof top should be opened 24 hours specially for those people who just stay there at night..
Location: its very close to the airport
the staff and hotel itself was superb but the hotel deposit they charged wasnt returned at all...it has been already more than a month now...

Posted by on 23 Aug. 2017

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3 out of 5

Posted by on 30 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by The Acclaim Family

Thank you for taking the time to give us a rating on Expedia. I am truly sorry to hear that your stay was less than satisfactory. We hope you will give us another opportunity to redeem ourselves.

4 out of 5
The hotel was very nice and clean. The roof top spa was enjoyable and the shuttle was a life saver to the airport.

Posted by on 13 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Acclaim

Dear Guest, Thank you for staying with us and for taking the time to give us feedback on your stay. We are happy that you found our rooms to be clean and quiet with a comfortable mattress, and our staff welcoming. Thank you again for sharing your experience. We hope you will consider staying with us again in the future. Warm regards, The Acclaim Family

5 out of 5
room size was incredible, great value and location to airport. having traveled a distance nice staff was appreciated

Posted by on 19 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by The Acclaim Family

Thank you for staying with us and for taking the time to give us feedback on your stay. Your feedback is important to us as it allows us to continuously improve. We are pleased that our staff were friendly, our location convenient and you found value for the money spent. Thank you again for sharing your experience. We hope you will consider visiting us again in the near future.

About the Acclaim Hotel Calgary Airport

Location 123 Freeport Blvd NE, Calgary, AB T3N 0A3

Property Features

Acclaim Hotel Calgary Airport offers its guests 2 spa tubs and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 9203 square feet (855 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and ski storage are also featured at the eco-friendly Acclaim Hotel Calgary Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Calgary hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 4 levels
  • 9203 sq ft of conference space
  • 855 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (3 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Acclaim Hotel Calgary Airport offers 224 accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Pacini Restaurant - This family restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 10 per pet, per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 15 for adults, CAD 10 and CAD 15 for children (approximately)
  • Extended parking fee: CAD 50.00 per week
  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 39.95 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acclaim Calgary Airport
  • Acclaim Calgary Airport Hotel
  • Acclaim Hotel
  • Acclaim Hotel Calgary Airport
  • Hotel Acclaim
  • Acclaim Hotel Calgary
  • Acclaim Calgary Calgary
  • Acclaim Hotel Calgary Airport Hotel
  • Acclaim Hotel Calgary Airport Calgary
  • Acclaim Hotel Calgary Airport Hotel Calgary

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.