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4.1 out of 5

"Good experience great customer service easy check in and check out " More

By a verified traveller on Fri 12 Jul 2019

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Hotel Description

3-star hotel near Buffalo Niagara Medical Campus

Downtown Buffalo stay

With a stay at this Downtown Buffalo hotel, you'll be within half a mile (1 km) of Buffalo Niagara Medical Campus and 2 miles (3 km) of Shea's Performing Arts Center. Buffalo Niagara Convention Center and Canalside are also within 3 miles (5 km).

Renovated in 2018

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A free area shuttle is offered as well.

Free Internet, flat-screen TVs

Boasting comforts like premium bedding and down comforters, the 100 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$117* Per night/room 27 Oct. - 28 Oct.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham Garden Buffalo Downtown ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wyndham Garden Buffalo Downtown

Everyone (8) Couples (2) Business (1) Family (3)
1 out of 5
Room size nice the rest was terrible room was not made up which was fine but to get extra towels took 5 hrs

Posted by , from Cleveland ohio on 5 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Jean

Kafcoco, We are very sorry about the communication breakdown on Saturday evening. The front desk was not informed that you did not receive your towels. When you came down the front desk was preparing to bring your towels and unfortunately got stuck on a phone call. We are sorry your weekend was ruined.

4 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Wyndham Manager

Thank you for choosing the Wyndham Garden Buffalo Downtown! Your business is greatly appreciated.

4 out of 5
Good experience great customer service easy check in and check out

Posted by on 12 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Jean

Thank you very much for the kind words. We are glad you enjoyed our services. We appreciate your score very much.

2 out of 5
Valet parking was the only option. BREAKFAST NOT INCLUDED

Posted by on 29 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Elaine

Thank you for your feedback regarding your stay last week. We do appreciate it. Elaine Sarkis, GM

5 out of 5
This hotel was a true delight. I was visiting a relative in Buffalo General Hospital and a three minute walk and I was at the hospital. Getting to downtown proper was a breeze with their shuttle service. Only drawback was no onsite parking. However, they did offer valet parking service at $18/night. But their was no limit on parking ort retrieval. an exceptional facility.

Posted by on 24 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Jean

We would like to thank you for the kind words. We are happy you enjoyed our services. We look forward to seeing you again!

4 out of 5
Very clean. Near Metro. Local shuttle. Good breakfast.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Jean

Thank you for the kind words. We are happy you enjoyed your stay!!

4 out of 5
I liked the location because I was there to visit a friend in the hospital

Posted by on 9 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Jean

Thank you for taking the time to share your experience with us. We are glad you liked our location. Hope your friend is well.

5 out of 5
It was conveniently located in downtown. I don't have any more to add.

Posted by on 11 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by Jean

Thank you very much for your comments. We appreciate your feedback. We are happy you liked our location

5 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Wyndham Manager

Thank you for your business!

4 out of 5
Total lack of complimentary breakfast, parking, drink and snack machines.

Posted by on 20 Feb. 2019

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Comment from Hotel Management

22 Feb. 2019 by Jean

Thank you for your comments. The hotel does have features such as a gift shop, lounge and restaurant . Our restaurant is reasonably priced for all breakfast items including a grab and go offer.

About the Wyndham Garden Buffalo Downtown

Location 125 High St, Buffalo, NY 14203

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1625 square feet (151 square meters). A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Buffalo Downtown. An area shuttle within 1 mi and a train station pick-up service are free. Parking is available for a fee. A complete renovation of Wyndham Garden Buffalo Downtown was completed in January 2018. This 3-star Buffalo hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • 1625 sq ft of conference space
  • 151 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (15.9 km / 9.9 mi)
  • Train station: Buffalo-Exchange Street Station (3.3 km / 2 mi)
  • Metro station: Allen-Medical Campus Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 1 mi and train station pick-up; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Wyndham Garden Buffalo Downtown offers 100 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Carltons Grill - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.88 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per room (one-way)
  • Airport shuttle fee per child: USD 0.00 (one-way), (up to 18 years old)
  • Valet parking fee: USD 18.00 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.88 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Club Buffalo Downtown
  • DoubleTree Club Hilton Buffalo Downtown Hotel
  • Wyndham Garden Buffalo Downtown Hotel
  • Wyndham Buffalo Buffalo
  • DoubleTree Club Hilton Hotel Buffalo Downtown
  • Hilton Buffalo Downtown
  • Wyndham Garden Buffalo Downtown Hotel
  • Wyndham Garden Buffalo Downtown Buffalo
  • Wyndham Garden Buffalo Downtown Hotel Buffalo

You should know

  • Wyndham Garden Buffalo Downtown offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.